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July 2023 by Roslyn Freeze
Went to Walgreens to mail 24-hour envelope. They did not have the envelope and they told me if I went back in the store I could buy one. At that point I made a u-turn and went to the post office. If they can't offer full-service they shouldn't advertise any service.
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January 2023 by Philip Stokes
Really great service when I dropped a package off. Simple and fast. I'll take all my FedEx packages there.
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May 2022 by Mary C
Is not a FedEx box, have to go in Walgreen’s. Located in photo dept, Clerk was available immediately?
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March 2022 by Kelsey Moses
Don’t order through fedex, terrible ordered an iPad and a suitcase and it said it was delivered, and it was no where to be found
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January 2022 by Brandi
Not one person was available to answer the phone. There were messages with prompts to push but they all led to automated services. I needed to speak with customer service and it never happened.
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December 2021 by Angelica Desmarias
I don’t understand how my package moved smoothly until it go to this facility and sat for over 5 days! I hope to never have another package go through this facility ever again. It will continue to be scanned every morning as “in transit” just to sit and collect dust.
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October 2021 by Mandie Moyer
Horrible service not able to speak to anyone tells you same information for 3 days out for delivery package on time yet was on truck 3 days ago and still not delivered you pay alot to get your item shipped and fedex company wont speak to you worst carrier ever
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June 2021 by Heather Palma
Very helpful as I did not have the correct informationThank you!!!
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April 2021 by Constantine Iliakopoulos
Place is called “OnSite” and the personnel there could not print any labels, did not have any FedEx boxes. Just go ahead and call the place FedEx Useless!!!
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December 2020 by Kevin Groll
They have been holding package hostage for 11 days every day says on truck for delivery. But it has never made it to truck I've called customer service 3 times after first call they claim attempted delivery but security cam shows driver get out and put sticker on front window . Never came to door and no package in hand. Called 2nd time promised me it would be here today and they would have a rep call from.hub. NO call. Called again for them.to tell me its still.at hub. But tracking says out for delivery when I asked for supervisor I was hung up on!
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December 2020 by Todd Gallagher
Absolute terrible service! Package is 2 days late, said it has been out for delivery both days. Called fedex to only get someone in India then Mexico and absolutely no answers. If it's my choice I will never use them again.
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December 2020 by Scott Phillips
FedEx is literally the worst company to deal with. They sent half my package and lost the other one. It is officially 5 days late and nobody there seems to know anything
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December 2020 by Lee Harvard
It’s funny how my shipment makes it out of Hoboken through New Jersey, Syracuse, Rochester. Just to stop at your facility for a week while you look through your employee handbooks trying to figure out what that brown cardboard box in front of you is......Nice....I’m Sure you all are scholars
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December 2020 by Dale Murphy
What kind of shipping service doesn't make labels for shipping? Outrageous business practice