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October 2022 by Amy Chavez
Boy can I notice a huge change in this Goodwill! The Manager, Tony, who introduced himself as the new manager, was such a joy! He was helpful, explained the layout of the store and was very polite. In addition the new staff were equally impressive! Everyone was so nice and welcoming! Please go there and see for yourself! Awesome job guys and gals!!! You rock!!
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July 2022 by N P.
This is one of the smaller thrift stores in the area, and it's pretty junky. Things are broken and overpriced, and I have never found any real treasures here. I bought a kid's construction vehicle, but when I got home I realized 1 of the 6 wheels was missing and there were dead spiders/cobwebs inside, yuck.
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June 2022 by james kelly
The attendant at the donation trailer at TOPS is rude. Refused to provide a donation receipt to me and another person who was an elderly women. Never again will i dontate to Goodwill because of this.
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May 2022 by James K.
Went to donate a good amount of items to the donation trailer and the attendant was the rudest person I encounter. Refused to give me a receipt and also refused to take several baby items which I've seen them trying to sell a used baby crib for $125.00. This guy probably was serving his community service and looked the least bit motivated to do anything The store has ridiculous prices nothing but junk piling up due to the high prices. I suspect the owner is cherry picking donations and selling it on e commerce. Do not donate to these crooks. They get cheap labor from convicts and teens serving community service while they pocket profits from free donations. Goodwill should no longer 501 C 3 non profit they are greedy and do nothing for the community taking advantage of low wage earners while they overprice free donations. This specific location in Hamburg I seen them bus in kids with disabilities and make them take stuff from the store so the owner can keep and sell online. He was telling them what to grab and put in carts. They priced out the people who depend on thrift stores which they could not normally afford. Goodwill your sham and make me sick
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June 2021 by A D.
The Hamburg Goodwill store always has a great selection of clothes, friendly workers, and thankfully is very covid safe!! Love this store!
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June 2021 by Karen Kaitanowski
It's for a very good cause.
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August 2018 by Tanida L.
I went there today and they are having a 50% off orange tag (from Aug19-24). I got my shirt for only $2.70 and that's crazy. The clothes are in good condition. The place is organized and clean. You might have to dig a little bit to find what you want. But at the end I think it's worth the price!
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June 2018 by Tom D.
This is perhaps one of the best thrift stores I've been to and certainly the best Goodwill store. This location is very well organized - everything I've ever looked at has been priced and in pretty good condition for what you'd typically find at a Goodwill or this type of thrift store! The staff here are amazing too and even the public restrooms were clean and stocked! Saturdays are the best - I love to go just to see if I can find something for a buck :)
