-
February 2024 by Dolente Inferno (DolenteInferno1987)
Don't EVER go to Goodyear to get anything done - the only reason I'm here now is to finish out a packet of 5 wheel alignments I bought last year.They are wayyy overpriced, don't cut Any breaks, misadvertise (oil changes and such $39.99 - that ONLY apply to really old cars, and specifically at the Camp Rd. Hamburg one; there representative up front (Brad) is a "know it all" superficial person that even lies to customers on the phone (in front of Other customers in lobby) sating things like "i'm sorry sir, i'm hard of hearing myself, can you repeat that...I've been dealing with Brad for 3-4 years and he's around 40 years old and Does Not have a hearing issue, on top of that he charges you the maximum on whatever you get done and "highly suggests," to get things done when they don't "NEED" to be done right away - specifically so that his commission is more.There's other (small) issues as well, but he's the main one!
-
November 2023 by Alejandro Ulises Lezama Navarrete
Great service and prices.
-
October 2023 by A.D Smith
Not so great at the front
-
July 2023 by John Mahon
Recently had my brakes, rotes and calibers complex at the Hamburg, New York location. Bradley the service advisor was extremely helpful and honest. The job was completed in the time estimated and the cost quoted.I am very happy and will continue to have my van work completed at this Goodyear location. Thank you.John Mahon
-
July 2023 by wayne bundy
Bradley, Joseph and bob were awesome. We were on a long drive from Sarasota Florida to Buffalo New York and ended up with a screw in our tire and these guys were able to get me in and out fast and efficiently. I don’t know what I would’ve done without them as I prepared for my 20 Hour Dr. back to Florida thanks guys and much appreciated for the great work.
-
July 2023 by Iris Wilder73
I got an oil change here on the 4th. It was a quick process and was charged a reasonable rate. Thank you, I appreciate you getting me in on the holiday.
-
April 2023 by John Notaro
Awesome shop, took my car in right away. They were busy to. I will recommend this Goodyear to everyone.
-
December 2022 by gamera the brave
guy i spoke to on the phone on 11/25/22 was a real dickk, wouldnt tell me a price to r and r a alternator, i guess they wont let customers bring in there new parts. Even if they know what needs to be placed, !! goodyear and firebone must love to mark up and gouge the prices for parts. If the customer brings in a new part, and it solves the problem, then no wait time to get the part from a store!! Thats if they have it in stock and dont have to special order it,in and out no wait or down time, so they can move on to the next job,
-
August 2022 by Bill Sweet
These guys are good at what they do. I highly recommend them. Bob is an excellent owner and takes care of the customer.
-
August 2022 by Bill Kortebein
We were driving cross country with young children and had a flat due to a nail. Goodyear got us in quickly despite other work they needed to do and got us back in the road quickly, at reasonable cost.
-
August 2022 by John Molnar
The worst place to work on your car. Don't do it. I'm telling you don't do it. They charged me a lot of money to fix my car and they made it worst. I got ny car out yesterday that same day I had to take my car to another shop because good year screwed my car up. I don't have money to take them to small claims court but if I did I would. Please I'm not trying to put a bad name on good year in hamburg but they s u c k at fixing cars.
-
August 2022 by John Charles
I unfortunately had an issuer where I needed a new tires and I delt with a very professional gentleman named brad and he was extremely helpful and made sure to explain everything very well, got me set with all new tires and had it done in amazing time, with protection plans, and everyone was super nice and cheerful. I would recommend anyone who needs tires an alignment or any work done on your car come here the service is outstanding.
-
June 2022 by Jo Ann G.
Needed brakes on my car. Called to make an appointment & they said I could come right in. Had my front & back brakes done . No problem. Great service.
-
September 2021 by Jackie S
Bob and Norm are great! I highly RECCOMEND :)
-
September 2021 by Kristin Steigert
I just wanted to give a giant kudos to Norm at the camp road Hamburg NY location for taking care of my RV for new tires. I was more than impressed with his knowledge and customer service skills throughout the process. Thanks so much and I hope employees such as him are recognized for their above and beyond excellent service!
