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April 2024 by Nancy Cantrell
They forgot to give me part of my meal food was cool and drink was lacking as they needed to change cause it was
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March 2024 by Robert Makowski
Waited by ourselves at the counter for 5 minutes. Kid behind the counter couldn't clock back in from break for another 5 minutes. The girl from the drive though went back into the kitchen for a bit, then finally made her way out front to wait on us. She punched at the register for a bit, then without looking up, said, in an annoyed tone, "I'm ready." So rude. Then as we left at about 8:30 pm, They locked the dining room door. They are open later than that according to the sign on the door, but I guess customers inside are just a nuisance to them. Will never go back. On top of it all, the food tasted old. Worst KFC in the area!
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March 2024 by Bill Kinmartin
Can only grade the service portion of this review, as I couldn't order anything for take out via walk-in as the door was locked. They where taking orders via the drive thru, but I can't fit my work tanker truck through there. Highly disappointed ☹️
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February 2024 by Gerry Peglau
Ordering was ok, counter person was a trainee. Had to get an other person to help.
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February 2024 by Oldskool Pautz
20$ deal. ???
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February 2024 by Philip Bobinski
It was late and their fried chicken was very dried out, but they were an hour off from closing. I just felt like the girl had a lot of attitude for me asking for a drink carrier. Giving me a side eye look over it. I just felt like I was angering them for having disturbed them at their job.
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January 2024 by TB
This store rarely, if ever, gives out dipping sauce or utensils. Even if you pay extra money for extra sauce, they don't give it out.
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January 2024 by Nick S
New blonde girl is awful. You ask for things twice and still don’t get them, awful store I’ll never return. You can’t even get anything nowadays. Nobody can function.
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January 2024 by G B
Have come here 3 times seeking the delicious KFC product that I can get in Lancaster and every time this place fails to deliver. There is no great KFC taste and the pieces of tenders are small . The food was obviously pre made and was cold as well.This was the last time here! Just bad. Its Chik Fill A for me.
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January 2024 by James Walters
Older gentlemen cashing is fantastic.
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December 2023 by Amber Watkins
The manager Savannah was so unprofessional & very ignorant. Lack of communication and customer service for her to be a manager. She tried to argue with me about my fries being cold & kept trying to say they were fresh & then walked away from me & I never got my biscuit.. I will definitely not be returning to this location !!!
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November 2023 by P H
Sandra or Sandy additionally checked if my order was correct, to which I greatly appreciated. Took that extra step. Excellent customer service!
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November 2023 by Kevin Christy
Long weight in store for scheduled quick pickup. No condiments available, plates, utensils, napkins not available or proffered. Ordered sauces were not received.
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November 2023 by Daniel Jackson
Tried to go to this KFC once, they were out of chicken sandwiches. Are you serious?? It's a chicken sandwich place, and they were out of chicken sandwiches. Not sure what else to say.
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September 2023 by Jessica White
Asia and Wayne AMAZING I love them and will never come here when they aren’t working. The best customer service I’ve ever had and the best kfc I’ve been to. Super clean amazing
