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December 2023 by Tina Perfetto
My experience was excellent. They saved me over $400 dollars and the service was spot on. Very honest men and I will always deal with them pertaining to my tires and any car issues.
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December 2023 by Brett Deloach
This shop was outstanding. I get my tires through giga and they had a new option to have these gentleman install them. The price was good and the reviews were good so I said sure why not. Went in and no issues at all. They even offered to do my inspection right then and there which saved me some time in the future. The service was very timely as well and the technician kindly put plastic down where he placed my summer tires. Great shop all around. Thanks guys I’ll be returning.
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December 2023 by Amber
If your ignition sticks you can jiggle your wheel and you won't have to force or break your key in an old but stable Focus. I've known this since the first time it happened years ago yet keep having to be talked down to about it twice by the same older man at Cleve Hill and twice with the same guy here. He also went out of his way to repeatedly explain to me how easy it is to cross Camp & 20 walking after I just told him 5 cars almost drove right into me at red lights and roundabouts and also I've had countless loved ones killed in auto accidents. The confusion would've ended sooner if he realized why I was randomly an hour early. I figured that you when I looked at my phone and remembered I never change my car clock for months because daylight savings is stupid. When I informed him I know how to properly cross a street and insisted it wasn't what he was implying at all. It was. Oh yeah, I have a photographic memory and he shouldn't have to know my current sitch to not speak to me like that. But they all do. I was a few miles over for next auto change and made it seem like I should get it done now before I pay for the only tires they had available for me. LOVE going to auto places as little as necessary. I'll get my oil changed very soon elsewhere. Oh yeah I was the Asian one if they don't recall. Female. He looked like that dude beavers or whatever on broad city. But he wasn't acting. Money well spent because I refuse to try another place therefore had no choice. Thank you SO much. Glad I decided to give them my money instead yay
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October 2023 by Chuck Warner
Service was great. Just dropped my car off and picked it up the next day. No hassle
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October 2023 by Jenny Willis
I purchased 4 new tires. There was a mixup when I arrived for my appointment in which the tires I purchased were also sold to an appointment before me. The staff went above and beyond to make this right for me. They drove to a store out of town to pick up 4 more tires and put them on my car 2 about hours later. I very much appreciate the gesture! Tires feel great on my Explorer. I would definitely recommend this store.
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October 2023 by Andrew Turnwall
Got me in much quicker than anyone else was able, communicated well, and did great work, for less money than I expected. While I have a usual mechanic, I’ll never hesitate bringing it back to them.
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October 2023 by John Odoj
Store was clean and the staff was friendly. I dropped off in the morning and then realized I had to be somewhere and the techs were able to complete my service in time. Would recommend.
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October 2023 by Tricia Jurek
Pep Boys was able to fix my 2 flat tires in little time and under $100. Have had great luck going to them the past 20 years for all of my car needs.
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October 2023 by Joe Radwan
Excellent service. Fast turnaround time, on schedule, and very competitive pricing for quality work. Would recommend.
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August 2023 by shannon turner
Love everyone at Southwestern in Hamburg Pep Boys they are very knowledgeable and always there when I need them. Great prices too!The staff is fantastic
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July 2023 by Theresa Gosselin
Appointment was easy to make on line. My car was worked on immediately after I arrived and done sooner than promised. Very positive experience.
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July 2023 by Sergio Sanchez
The team at Pep Boys is really great even though they are short staffed. Tim and rest of the guys are awesome. They saved me over $200 in repairs too.
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July 2023 by Paula Hondzinski
I went in for a state inspection. I had an appointment was taken in almost immediately. Was very professional and out the door in no time. Definitely recommend and will be back to this location.
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June 2023 by Kevin Richmond
I dropped my car off with a check engine light and unknown engine problems. Don plugged my car up to the computer to figure out the codes and had a “best guess” repair to fix the problems. I was not charged for his assessment which was nice. I decided I could replace the part he had suggested because I can do it myself for much less and so I did. Don was right! The part that most likely needed to be replaced was the part that was causing all my issues.. after I replaced the part all my issues were fixed. I’m very pleased with my experience.
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June 2023 by Ash “Ash” Wojtkowski
Don was a gem! I really appreciated the honesty and quick work the team did on my oil change and inspection. Will definitely come back in the future!
