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December 2023 by Brian Van Cott
7:20 am 3 techs sitting around,3 bays empty, went inside 5 people waiting for there vehicles to get done. I left not to go back
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November 2023 by Tom Witherell
I appreciate Dean helping me select the best tires for my car. He is friendly, knowledgeable and honest ... didn't try to sell me the most expensive tires. I have been bringing my car here for years even though I switched to a Chevy because they do a great job and have a very comfortable waiting area.Services: Tires
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October 2023 by Wendy LeMere
I was in a bind, needed tires and brakes within a couple days. Not only did they say they could do it, but my car was also picked up and returned within a few hours!Dean the tech called me, explained what services he recommended, I ended up not needing front brakes! I really appreciated that!!By far the best service I have ever received!!Services: Tires
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August 2023 by Mar Alma
My SUV need an oil change and rotation, I went to Chevy and they send me to Quick Lane for a faster service because I didn't have an scheduled appointment.I arrived and Jennifer was awesome, she was very kind and professional, she found a shuttle to my hotel. I highly recommend this place, very fast service, the prices were very good ?, Thank you so very much Jennifer you made my day!
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June 2023 by James Cook
Great People, Great Service. Jesse at Quick lane amazing guy with amazing customer service who definitely went above and beyond for a customer. Wish more businesses had people like him. Make sure to see him.Services: Tires
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March 2023 by Dan Galligan
Great Experience, helpful staff and an all around good atmosphere to purchase a new vehicle.
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March 2023 by Mary O'Shei
Great service always! Pleasant atmosphere and friendly people.
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March 2023 by Josephine Chiazzese
I had an issue with my tires yesterday and the staff at quick lane, Jennifer and Brad were amazing. They helped find me tires that were well rated and within my budget. I highly recommend them and will be back.
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February 2023 by Paige Rubach
Took our car in for an inspection and exhaust concerns. Joe was really honest and efficient. He recommended a cheap and reliable place for us to go to get our exhaust repaired and was able to get the sway bar linkage for our car fixed that day so we could pass inspection. Excellent customer service! Thanks Joe!! ?
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January 2023 by Dave B
Dean and his staff were professional, personable, understood what I needed (10,000 mi check and inspection). Being it was a Monday after a weekend holiday, Dean informed me of the wait time, not a problem (being upfront and honest), gave me time to go "shopping". In fact car was completed in time stated by Dean. Waiting area was clean, well lite, wifi available, coffee and t.v., and the chairs were very comfortable..all in all exceeded expectations! Keep up the great job to all!Services: Oil change
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January 2023 by Matthew Frometa
Great service and worked we me on a price I could afford.
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December 2022 by Just Joelle
Always great service, come here for all of my oil changes!! Always really friendly staff and clean facility with very nice chairs in the wait room
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November 2022 by rick miller
Always had good service here until today. Ordered tires for my vehicle a week ago. Was told rebates would be available on 11/11. They called first thing this morning and asked what vehicle they were for ? This was discussed the day tires were order. Says he will order right away and call me back. 6 hrs. Have gone by and no updates. I now have no ride home if they call.Service: Tires
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October 2022 by Michael S
I’m sure staff is friendly and knowledgeable, but I mean they honestly need to change their name to slow lane. Every time I try to get a “quick” oil change, no matter what time, you’re looking at 3 hours. Best to look elsewhere for minor service.
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October 2022 by Sandy Ann
This was my second oil change at Quick Lane Ford of Hamburg. I cannot say enough good things about these people! Despite the staffing shortage, I was in and out inside of the estimated time. NYS Inspection, oil change, tire rotation. No fuss service! Dean D. was fantastic, assisted me with my Ford Pass points, sent me on my way as a happy camper! Great place, great customer service, great automotive service. Five stars!Services: Oil change
