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November 2023 by Tressa A.
Always trustworthy, quality work and reasonable prices! It's worth it for me to drive a little further to know my vehicles are well maintained and safe
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November 2023 by Rebecca Carter B.
I felt compelled to write a review of Shultz Auto and Truck Repair located at 5085 Southwestern Blvd, Hamburg NY. I specifically sent my son to Schultz Auto, to have his car looked at, based on the pages and pages of positive reviews they share on "their" website. However, after leaving our car in their hands, it became clear that they do not share the full picture of everyone's experiences. I can honestly say that I would not recommend their services to anyone. As for my personal experience, we live out of state but my son attends college in the Hamburg area. He was experiencing an issue with his car and we couldn't get any recommendations on trustworthy local mechanics from other students/parents, so while we were researching mechanics, we suggested he take the car to the local Auto Zone to get a quick diagnostic. Auto Zone ran a diagnostic and shared with him the error code. They said he needed a new ignition coil and may want to have his spark plugs looked at/replaced. This was all occurring only a few weeks away from Thanksgiving break and knowing he had a 8 hour drive home, we needed to find a trustworthy local Machinic to replace the coil and/or plugs.We called Schultz Auto and explained the issue. We made an appointment for my son to drop off the car.After looking at the car, they sent us an absurd estimate. They estimated the repairs at $5,827.46. Keep in mind I only paid $8000 for the car when I bought it 3 years ago.This estimate included a full diagnostic charge of $244.96. This was clearly over inflated as my dealership only charges me $170 for a diagnostic. Also, this was not even necessary as we shared what the issue was and what we wanted them to look at and fix.Additionally, the quote was LOADED with unnecessary work including a brake job which, we just had brake work done 4 months earlier. At this point, we knew we were being taken advantage of. We were now stuck with a $244.96 (unnecessary) diagnostic charge, but we were trying to figure out if it would be better to just have my son try to drive or tow the car to a dealership or another mechanic. However, we still did not know where else to take the car. So we decided that we would just have Schultz change the spark plugs because we wanted to get the car back, and drivable, so that my son could make it home (safely) and we could take it to our mechanic, who by the way was floored by what this business was estimating.So we declined all the unnecessary work with the exception of replacing the plugs (no wires, nothing else, just plugs) which was $533.09 and when you add in the $244.96 diagnostic, taxes and fees, we were charged $808.50 to have spark plugs replaced. I feel completely taken advantage of because my son is a college student and we live out of state and I could not be there to help him with this. As a mom, it is extremely hard to send a kid off to another state to go to school. So you pray that there are good/honest people around him that will help him and treat him the way they would want someone to treat their kids. Being so far away, I feel completely helpless in these situations and I worry for other moms/parents in the same situation. The only thing I can do is share my story (which I am doing), so hopefully I can spare someone else from being taken advantage of.
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October 2023 by Garry Stelmach
I had an appointment and they were ready for me when I arrived (no delay). The work was done in a reasonable amount of time and I was happy with the work performed.
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October 2023 by Mark Sutter
I called them because another shop refused to work on my classic vehicle. It had some unusual issues. They were more than happy to look at it spent some time diagnosing the issue fixed my problem for a reasonable price. Great service.
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October 2023 by Elise Marean
Excellent service. Knowledgeable, friendly and fast. They have been working on our vehicles from minor to major repairs - their integrity and honesty is what sets them apart fromThe others. Good them a call today !
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October 2023 by AV
Excellent service and they let you know what the deal is every step of the way, both by text and phone. I would definitely use them again.Services: Electrical repair
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September 2023 by Jenn Thomas
Pleasure to work with this company. Every time I've had to have major car repairs this is the shop that's done it. They spend the time and effort to diagnose the problem and are efficient in getting it repaired at great cost.Services: Auto engine diagnostic
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September 2023 by Bud Carpenter
They gave me a quote and explained everything that they needed to do and stayed within the budget and completed everything on time. They did a great job for me!Service: Electrical repair
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September 2023 by Mark Dutch
If you like bald men and beards then this is the place for you. Not only will they give you a grade A servicing but they’ll also engage in flirtatious banter! Service with a big smile. Highly recommendedServices: Tires
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July 2023 by Michelle Schultz
My wait for my vehicle was very short while it was being inspected. I was in and out in about 30 minutes start to finish. Love the service at Schultz. I will be back. And I am always suggesting them to friend.
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July 2023 by Tracey Pepper
Great shop! Honest & awesome work! We won't take our vehicles anywhere else. Highly reccomend.Services: Vehicle Inspection
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June 2023 by Peggy Premschetz
Nick was very professional, helped me into the waiting area. (I have trouble walking). The mechanic was very good. Yhe work was done right on schedule and correct. I have used them before and use them again. I do recommend them to friends and family.Service: Tires
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June 2023 by Jeffrey Leavell
I have used Schultz auto around 4 times and every experience I've had is they are friendly, courteous, and reasonable. They don't try to sell you on something you don't need. When my son and wfe have gine in they are the same way. I highly recommend them.Services: Transmission
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June 2023 by Snakes
Great place to get vehicle work done.Replaced my starter in a more than reasonable time and the price was very reasonable.Thank you again Mike and crew
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June 2023 by Margaret Mashaba
I don’t normally comment but felt compelled to add my voice to the thousand who have benefited from your generosity and great skills in trading . Making my withdrawal of $41,000 successful, You are one of the precious few who genuinely look to give something back in this world, it’s apparent and appreciated. Blessings to you Mrs KAYLA. Contact her if you are ready to start earning with little start up capital 100% legit and trusted. Email:
[email protected] WhatsApp: +1 (661) 548-2075 Facebook: Kayla Williams FX
