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September 2023 by Stacey Danzi
Great service !After leaving Famous footwear at the mall and experiencing Rude service I really appreciated the sweet staff at this store.
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August 2023 by No Name
I don't know what's going on at this store but the back end smells like a sewer exploded . Please call a plumbing company or something we the customers deserve to walk into a store and not gag as we're walking through the isles. We're is cooperate management this is very unprofessional of a store to be open with the smell that's roaming the air please fix it....
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June 2023 by Matthew Burgos
Wrong order but they fixed itI went in to buy a pair of Birkenstocks sandals . They didn’t have my size so the girl had to order it online . As soon as she placed the order to be sent to my house , I went in my car on my way home and I got a confirmation email but In the email it said woman’s . I went in to see if they can fix the issue because she ordered the wrong shoe , but they couldn’t cancel it . I had to wait for the wrong shoe to come in and do an exchange . The associates Lauren and Zach took care of the issue and the GM Michelle gave me an extra 10 dollars off . They had to reorder the sandal . Way to go and they fixed it right away. Very good customer service:)
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June 2023 by Hannah Katan
Had receipt. Shoe was defective and tore within 2 weeks under normal wear. Attempted to exchange within 30 days; was refused because shoe was worn. Even with receipt they would not exchange. They didn’t even TRY to help. Reported to credit card for refund. DO NOT BUY HERE
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April 2023 by Justin Huett
A fair selection, with no customer support. It's may as well be a Payless Shoes
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April 2023 by Rusty Faucet
Fantastic employees. Very helpful. Very clean store.
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October 2022 by Russell
Nice staff - selection kinda lame
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June 2022 by Mark G.
Another visit with a Starbucks customer parking in front of door, blocking my easy access into shoe store. HPD patrol cars have been known to do this too. Today the large van with NJ plates sent me over the edge. I shouldnt have to dodge large vans , with selfish drivers, to enter store. Now a former customer of this shoe store...Plaza landlord has NO balls...
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June 2022 by Aaron Maass
Fine prices. Friend found a variety of size 12.5 black dress shoes for a wedding we had coming up for the following day. I think his pair was $65. Shoe Carnival came in on a pinch. Prices were reasonable and service was solid.Their sunglasses selection left much to be desired though. I also wish they had a wider assortment of shoe spray.Overall this store is good and worth a visit if you need shoes.
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May 2022 by Timothy Mingarelli
It's usually a great place and I always have BOGO sales and somebody told us in there today Cafe there's a new corporate and they do not have BOGO is that all hardly any more and I was going to get my girl a nice pair of sneakers that were on sale but they smell like dirty feet so I'm going to have to give them only two stars today in fact I'm only going to give them one star very disappointed
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May 2022 by shay Frederick
The employees were very friendly and my family likes the prices on shoes very reasonable
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May 2022 by Michael Stanton
Not recommended for a sneakerhead or parents who like thier children lol
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May 2022 by DJ James
By far a joke! I don't understand how they get recognized on the employee board for good comments, all 4 for us have been at this location now 10 times this year and not even a welcome or hi or bye or thanks or ask for a size or help like in a mall shoe store. They seriously don't care, and will take this as far as I need to since I was excited to buy $85 sneakers and my girlfriend was excited to buy $75 boots with my 2 kids... instead we walked out after also seeing another couple with 2 kids come in and they stay at the front of the store and talk for at least 1 hour. Which is also why I took a picture and they didn't even notice!!!
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February 2022 by Leo Rudny
Pretty good selection on men's work bootsWish they had a bigger & better selection of men's sneakers
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December 2021 by Daniel Krzywick
By far a joke! I don't understand how they get recognized on the employee board for good comments, all 4 for us have been at this location now 10 times this year and not even a welcome or hi or bye or thanks or ask for a size or help like in a mall shoe store. They seriously don't care, and will take this as far as I need to since I was excited to buy $85 sneakers and my girlfriend was excited to buy $75 boots with my 2 kids... instead we walked out after also seeing another couple with 2 kids come in and they stay at the front of the store and talk for at least 1 hour. Which is also why I took a picture and they didn't even notice!!!
