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September 2023 by ANDREW ROSSI
Booked my rental weeks ago, and the day before my rental they changed the pick up location from Hamburg to Depew, forcing me to drive an extra 30 minutes each way to get it.
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June 2022 by Oscar Regalado
Very rude that place dont like hispanic People talking spanish.
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December 2021 by Todd Mihalek
We rented a truck the sales associate was professional and made the process easy
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April 2021 by Mick R.
The place is a filthy dump. It doesn't appear to have facilities to wash the disgusting trucks. If it does, they're not used. There are hidden fees in your contract with these people. They will not negotiate rates on units or rentals. The office is just germy looking with no place to sit. Everything is old and dusty looking. If you get a UHaul truck, they are too lazy to fill them and you should leave time to do their job and top it off before your trip. I would check around with Budget, Ryder or Penske. Also check newer, more well-kept facilities for storage. I recommend reading any contracts with these people. They have horrible hours for working people and YOU are there for them. They are NOT there for YOU.
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November 2020 by Leah S.
Just called this number and some guy answered with 'hello?' and had no idea what I was talking about when I asked if this was All Seasons Storage.
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September 2019 by Jeffrey Frick
Always friendly and helpful.
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May 2018 by Deanna M.
A horrible experience. We arrived at 4:00 pm - store was supposed to be open til 5:00 pm. Doors were locked so we and 2 other customers stood in the rain waiting. The rental truck pulls up with their representative (lunch in hand) driving. He exits the truck, opens the store door and has my husband sign a document, hands us the keys and says "you're all set - it's all warmed up for you!" The whole process took less than 3 minutes - we actually commented "someone is anxious to go and eat his lunch!" We never did a walk around the truck (silly us) but we were never told to either. The next day when we returned the truck in Lockport. We then received notification by a charge on our credit card of $150 for damage!! Everything we used the truck for was in wide open spaces - not near trees or buildings or anything. It has been 2 weeks and no one has returned our numerous phone calls. I was just informed that a "Jason" sent me an email (which I did not receive) telling me that the decision stands and that the $150 is cheaper than the full amount. I DON'T THINK SO! This is a terrible way to do business. WE DID NOT DAMAGE ANYTHING. The "damage" was so high on the truck that I am sure no one could reach it to put their little "x" sticker on it. DO NOT DO BUSINESS WITH THIS COMPANY. USE PENSKE, RYDER, HERTZ OR ANYONE BUT U-HAUL.
