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February 2024 by Admin
This place used to be very good, the last year or so they have gone downhill, you can tell the quality of the supplier is not good. The beef is flaky, the rice was clumpy. I hope they go back to quality food, you can tell when places get cheap.
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December 2023 by Rosario Alejandro
I ordered the barbecue ribs with pork fried rice, the ribs and rice were horrible, no flavor or barbecue glaze on the barbecue ribs, they were undercooked. Also I ordered chicken wings with pork fried rice, the rice tasted burnt. Never going back again.
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December 2023 by Tee Major
Despite all the bad reviews, this place will never go out of business. The food is awesome, that’s why everyone complaining has eaten there many times before they called it quits. Those Chinese guys in GreatWall work hard and cook good. Keep in mind while reading these reviews, it’s in the middle of an old Italian neighborhood so some of townies think their fecal matter don’t stink. Especially if you’re Chinese… or anything else. Other than that food and service is awesome but they got no atmosphere. It’s a “hurry up and buy”! ( ; Take out only.
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November 2023 by Atziry
I’ve been ordering from this place since I was in middle school they have great food and great service I love their
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November 2023 by Barbara Altizio
Proximity to my house is the only reason I go there every so often. Food is lousy, so is the customer service. Tried again recently but the food is still lousy. Won't be returning.
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October 2023 by Elizabeth Carreón
On two occasions I bought (honey chicken) the chicken was in bad conditionit smelled pretty
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October 2023 by Gina M Livecchi
Food is delicious, excellent portions, decent price.
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October 2023 by Carmen Sanchez
I don’t think I’ve ever experienced such terrible customer service. I placed an order for takeout and when I got home a couple of the items were wrong. When I called the restaurant the man that answered the phone immediately started giving me an attitude and screaming at me once I told him why I was calling. He didn’t even let me speak and just finished the call with “I’m not talking to you anymore” and then hung up on me. I called back and again he screamed at me and hung up the phone. There are so many reviews on here about the terrible customer service. I guess I didn’t care before because I didn’t have a reason to complain before but I will never order from this restaurant again. They treat people terribly because people continue to go there despite their terrible customer service.
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October 2023 by gabe sanchez
horrible customer service. I ordered food and half of the order came wrong and when I called to let them know The man who answered gave me nothing but attitude and tried to tell me I was wrong.
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September 2023 by Carmen S.
I don't think I've ever experienced such terrible customer service. I placed an order for takeout and when I got home a couple of the items were wrong. When I called the restaurant the man that answered the phone immediately started giving me an attitude and screaming at me once I told him why I was calling. He didn't even let me speak and just finished the call with "I'm not talking to you anymore" and then hung up on me. I called back and again he screamed at me and hung up the phone. There are so many reviews on here about the terrible customer service. I guess I didn't care before because I didn't have a reason to complain before but I will never order from this restaurant again. They treat people terribly because people continue to go there despite their terrible customer service.
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July 2023 by Janay Alise
Driver refused to come bring my food upstairs when I’m injured and cant leave my house!! Bad customer service , never ordering again then tried to yell at me through the phone ordering me to come downstairs and drove off with the food!! This place is sick
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July 2023 by Lali P.
I never usually write reviews especially bad ones but the delivery guy for this place literally only wants a certain amount as tip nothing less than a certain amount & he will be on you for more money even get hostile never again !! Could give it 0 stars if I could .
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July 2023 by jill w.
Gave this place two chances (1 take out, 1 eat in). Horrible both times. Scallion pancakes went right in the trash. Don't recommend.
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June 2023 by Marquis Jackson
I always order from them, and today I was treated horribly, and hurts because I’ve been nothing but loyal to them, but never again!
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June 2023 by Robert Saunders
Good take out with a park to sit in across the street.