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“Just submitted my expedited passport renewal here. The woman working the counter was incredibly helpful and patient. Best experience I’ve had at a post office in years. Definitely will come back to this one over others in the area.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“I cannot thank the staff of the Rye UPS store enough! My elderly parents and I came in needing to sign some complicated documents requiring witnesses and notarization. Despite the other duties and responsibilities on the store, the staff were patient, kind, and thoroughly professional. I am very grateful and highly recommend their service!”
“Great experience at The Post Mailroom Inc. Ibi was incredibly welcoming and helpful and made my first visit a great one. They offer full packing and shipping services and really take care of their customers. I’ll definitely be back. :) thanks for everything!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Shipping Centers
“Moved from PO Box and couldn’t be happier. The customer service is FAR above and beyond. They even made a delivery to a restricted international address that USPS couldn’t.”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Shipping Centers
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Shipping Centers
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
“Temil from DHL in New Rochelle was incredibly helpful. He assisted me with my packaging and made sure everything was secure and properly sealed for safe transit. He was very kind and professional throughout the process. Thank you.”
10AM - 6:30PM
3811 Dyre Ave, Bronx
Shipping Centers
“The customer service is exceptional, the store is very clean, they createdsome business cards for me and i must say I'm very pleased. I Only wish they were open earlier especially on the weekends.”
“Came in to ship a package. Maybe my timing was perfect because there was no line at all. The space is pretty small. The guy who assisted me is very friendly and professional. I was done in two minutes.”
“The marketing/printing team at Staples in Riverside is just the best. They regularly help us to print posters for a non-profit community group and they are always so kind and professional.”
“Came here to print out some things for my sisters bridal shower - I always come here to print out all my graphics. It was the Saturday before the party and I had some technical difficulties with the other place I was using and the nice employee Dan was so quick and helped me get everything I needed!! THANK YOU DAN!!!!”
“Went here for an amazon return. Friendly staff, this was my first time doing a amazon drop off. A staff member show me where the drop off area located and explain to me about QR code and receipts. Great service.”
“Very pleased upon entering store. Everything in good order clean when looking for an item. I asked an associate who stopped the work they were presently doing and she walked me right over to what I was looking for.”
“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“I have the pleasure to speak with Marika. Omg we need more dedicated and hard worker like you.She is highly knowledgeable, she treat me with respect. She goes above and beyond to make sure I was satisfied. Marika i really. Appreciate you. Great job♥️?”
“I had a great experience today at UPS thanks to the gentleman who assisted me. He was incredibly kind, patient, and took the time to help me with sending my letter without making me feel rushed or confused. His professionalism and friendly attitude truly stood out. It’s not always easy to find customer service like this, and I really appreciated how helpful and attentive he was throughout the whole process. Thank you for such excellent service!he told me his name but I totally forget I think he said Shami or something like that.”
“I have used this shipping company several times in the past and every time they have exceeded my expectations. They are fast and definitely reliable. The customer service is beyond phenomenal. They will come pick up your barrel from your pick up location. This is the only shipping company that I will ever use, especially shipping barrels. If anyone is looking for a trustworthy shipping company I recommend Dennis Shipping.”
“Great place to go to for drop off parcels and other services such as money transfers ría, western. They’re very respectful treat customers with the utmost respect and of course their prices are hard to beat. Thank you for your amazing service in the community at castle hill.”
“I was worried about being able to get a document spiral bound while I waited (within 45 min) but Madison at the print area was fantastic and did it in 5 minutes and it looks great! Thank you!”
“Very thorough and attentive. Answered all my questions . First time shipping to the island, will definitely use again. I was able to go to the warehouse and saw the process”
“The most important reason for my rating is the unbeatable efficiency. Even though the store was busy, the staff managed the line quickly and had my package labeled and processed in under two minutes.”
“I had an excellent experience working with PDQ Mail Plus for the international shipping of a fine art painting from a U.S. auction to Germany.
Before the auction, I was already looking for a reliable shipper and reached out to PDQ. Their response came immediately, along with a very competitive quote — in fact, the most attractive offer I received.
The entire process was smooth and highly professional. Communication was clear, prompt, and very helpful throughout. The painting was picked up from the auction house without delay, and my specific requests regarding packaging were carefully noted and fully respected — something I truly appreciated given the value of the oil painting.
The packaging itself was outstanding. The artwork was extremely well protected and arrived in perfect condition. Without exaggeration, this was the most careful and professional packing I have experienced so far.
All documentation was prepared perfectly, which made the customs process completely smooth and hassle-free.
What impressed me most, however, was the speed: I won the auction on a Sunday, and just 8 days later (the following Monday), I was already holding the painting in my hands in Germany.
I can highly recommend PDQ Mail Plus to anyone needing reliable, professional, and careful handling of artwork and international shipments.
This will definitely not be the last time I use their services. Many thanks again from Germany!”
“Staples printed my order for 100 programs for my 60th high school reunion on 8.5x11 inch cardstock. I needed 5x7 cards which they corrected and I received my order the next day, in time for my event. The customer service team was great, except for the misread of the paper size - but they fixed it up - and I received a nice discount on the order.”
“I was in the area and had to do a TSA screening and this place was quick and easy to you. They are an enrollment center for TSA/TWIC enrollment,
Idemia / TSA PreCheck. Located are the corner across from the Sunoco Gas Station.”
“This is a nice store with nice staff that are very helpful and friendly. Plus, this is my go to location to drop off my Amazon returns. For some reason I am always the 1st one online then people start coming in. And it located in a mini mall with plenty of parking, a couple of stores see photos. And it is next to the Sprain Brook Parkway.”
“Ms. Glover and her staff run the best post office in the city of New York. They truly care about their customers. I had a missing package and the follow-up and efforts to get it delivered to us were above and beyond. Thank you for the excellent service!”
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“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”