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“I don’t know why there are bad reviews but I’ve had the BEST experience every single time. My daughter is getting married and they’ve been very helpful with the invitations (domestic & international). They personally stamped each one since the wax seal makes it difficult to go through the machine.
Zena & her colleagues give extraordinary customer service: always smiling, friendly, patient & helpful.
I live in Greenwich and I drive here because they’re friendlier & more helpful than the one in my town, lol.
Thank you sooooo much! Love them!!”
“With no exaggeration, this is by far the best UPS location in the NY area. Best staff, clean facilities, extremely organized, short wait times, extremely efficient.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“I was in a serious jam after staples messed up my order, I called and spoke with a guy named John. He was eager to help, accommodating to my timeline and very friendly and easy to work with. They gained a life long customer in one phone call!”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Shipping Centers
“Christopher is brilliant, professional and so helpful. Plus he is an absolute delight to talk to. I hope he never leaves! Thank you Chris for being patient with all of us when we come in with our boxes!!”
“Great experience at The Post Mailroom Inc. Ibi was incredibly welcoming and helpful and made my first visit a great one. They offer full packing and shipping services and really take care of their customers. I’ll definitely be back. :) thanks for everything!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Shipping Centers
“All of the service reps at this location are courteous, helpful, patient, and prompt. They are always helpful when I’m trying to return a package. They never lose their temper when I’m trying to find my QR code! 😂 I go to this location all the time for whatever I need. Thank you all!!!”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Shipping Centers
“Without a doubt, the most friendly and helpful staff of any UPS store I've ever been in!! the team was not only helpful and knowledgeable, but they treated me with respect while also having some fun with the work! If I ever need to ship from the area again (I grew up in the area and was visiting family) I this will be my only stop. Thank you!!!”
10AM - 6PM
405 North Avenue, New Rochelle
Shipping Centers
“Jeannette was extremely pleasant and patient, making us feel welcome and explaining everything we needed to know. She was also very efficient, taking the time to confirm the information we had given. Thank you, Jeannette!”
“The marketing/printing team at Staples in Riverside is just the best. They regularly help us to print posters for a non-profit community group and they are always so kind and professional.”
“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“Chris is amazing! The moment he saw me waiting as next in line as he was just passing by, he stopped what he was doing and promptly helped me. He understood what I needed and got me the solution for my shipping needs. All the way he was extremely polite and quick with his work. I am very impressed with how this unit nurtures great employees like Chris!”
“I had an absolutely amazing experience here, all thanks to Derek. My parents and I came in because we weren’t entirely sure how to return an Amazon package through UPS, and Derek went above and beyond in helping us. He was incredibly patient, calm, knowledgeable, and genuinely kind throughout the entire process. He took the time to explain everything clearly and made what could have been a confusing situation feel completely stress-free.
Outstanding customer service like this is rare, and it truly stood out. UPS is incredibly fortunate to have someone like Derek on their team. Without a doubt, this was the best customer service experience I’ve had at this store.”
“Came here to print out some things for my sisters bridal shower - I always come here to print out all my graphics. It was the Saturday before the party and I had some technical difficulties with the other place I was using and the nice employee Dan was so quick and helped me get everything I needed!! THANK YOU DAN!!!!”
“I recently had a complicated return shipment of a 90lb scooter. Julianne, Nakeya and I apologize for missing other names went above and beyond to help me with this difficult return. They did not look at me as the guy with the giant burden walking in they looked at me as someone who needed a lot of help and provided it beyond all expectations. I will forever take the ride to their shop to ship because of the service I was provided. Highly recommend without reservation.”
“Cheyenne was absolutely amazing! She told me all about the great deals they had and even helped me bring my water to the front register. She was so sweet, kind, welcoming, and made such great conversation. This was my first time here, and I truly couldn’t have asked for a better person to assist me and make me feel so comfortable. I’m incredibly grateful for her wonderful service. May God continue to bless Cheyenne she is truly amazing!”
“I had an AMAZING experience with Anthony at The UPS Store in Riverside! I first called with several questions, and he was incredibly helpful, knowledgeable, and patient. When I came in person, he continued to answer every single question I had.
He even came outside to measure my item, carried it inside for me, and took care of EVERYTHING. I didn’t have to carry it, pack it, tape it, or worry about a thing—Anthony handled the entire process from start to finish.
He was so smart, fast, professional, and knowledgeable. Seriously, WOW! This is what great customer service looks like. Anthony absolutely deserves Employee of the Month! The UPS Store is lucky to have him. I left so happy and impressed with the service I received. Thank you, Anthony sooooo much!!!! He was there today 08/19/26 at 5:30 PM!!!”
“Stopped by for stamps and received friendly and efficient service as usual. I drive from my zip code to this zip code to avoid long lines and hassles. Thank you 10464!”
“Needed some documents printed and this Staples location made it easy. The staff were friendly and the final prints looked crisp and well done. Great for quick printing jobs.”
“Went for Notary services. Super friendly staff, everyone was smiling and in a good mood - took care of shipping what I had brought too. The art of customer service is clearly not lost here. Will drive out of my way to give them my business next time.”
“First I had trouble finding it. Then when I saw the name on a single glass door along with Party City, thought maybe it was a corporate office or something. But no, the big Staples I was used to is down that staircase from this side of the mall, and opens up on the other side of the building with its big recognizable red marquee. If you are coming in from the strip mall side, where the entrances to Old Navy, Kohl’s, HomeGoods, etc. are, it’s a “back entrance” in the corner near Target (wrap around to the right); just a single, poorly marked glass door. That said, once you get in there, you can conveniently return Amazon packages at both their onsite UPS counter, or Amazon drop off (USPS) counter. No line for either when I was there about 3 PM on a weekday. Store seemed spacious and clean, and employees were polite. I can’t speak for the main entrance side, but from the mall side, parking was plentiful. Will go again, now that I know how to find it!”
8:30AM - 5:30PM
180 E Prospect Ave, Mamaroneck
Shipping Centers
“Customer service is great, the employees are very down to earth and understanding. Never had any problems or issues with them. If you need something shipped or packed, this is definitely the place to do it!”
“Hi 437 on a Wednesday August 12th 2026 just want to say I had a little trouble in Staples here and Michelle the manager handled it very well she gave me back my money that was owed to me that the other cashier did not give back so if anybody deserves a big thank you for helping somebody at the stables location Elmsford New York it's definitely Michelle the manager she has great vibe very intelligent and definitely knows how to talk to customers in distress like I was thank you again Michelle from the feinberg family”
“I had an excellent experience working with PDQ Mail Plus for the international shipping of a fine art painting from a U.S. auction to Germany.
Before the auction, I was already looking for a reliable shipper and reached out to PDQ. Their response came immediately, along with a very competitive quote — in fact, the most attractive offer I received.
The entire process was smooth and highly professional. Communication was clear, prompt, and very helpful throughout. The painting was picked up from the auction house without delay, and my specific requests regarding packaging were carefully noted and fully respected — something I truly appreciated given the value of the oil painting.
The packaging itself was outstanding. The artwork was extremely well protected and arrived in perfect condition. Without exaggeration, this was the most careful and professional packing I have experienced so far.
All documentation was prepared perfectly, which made the customs process completely smooth and hassle-free.
What impressed me most, however, was the speed: I won the auction on a Sunday, and just 8 days later (the following Monday), I was already holding the painting in my hands in Germany.
I can highly recommend PDQ Mail Plus to anyone needing reliable, professional, and careful handling of artwork and international shipments.
This will definitely not be the last time I use their services. Many thanks again from Germany!”
“I love this post office. The staff is always in good spirits and they’re ready to help with any issue. The gentleman there always greets me with a smile and is quick and efficient with my packages. I ship a lot because I have a small business and I will always choose USPS. When I came in with a bunch of orders the other day no one sighed or looked upset they were ready to scan & get me to my next errand. They really know how to get a long line down fast while giving each individual customer care and time. Great job guys!!”
8:30AM - 5:30PM
215 E Putnam Ave, Cos Cob
Shipping Centers
“Extremely helpful staff, very knowledgeable about shipping rates and how to get things to their destinations securely at the lowest price. Whenever I’m in doubt, I go here.”
“The only reaoson way i dont give it 5 stars is bc we had a tecnical issue that didnt allow me to track the boxes, I was going crazy but CINDY very patiently, professional and kind keep me informed off all details during the transportacion of my maritime shipping, everything arrived in perfect conditions and within the time i was told. I will use this company again if i need to. Highly recomended.”
“⚠️Notice:❌️ Self-service including P.O. boxes is not available after 5 pm on weekdays and after 1 pm on Saturdays. Not open on Sundays or holidays at all.✅️ Self-service availability starts at 6 AM .”
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“Jon and his team are amazing! Truly, they’ve gone above and beyond. I am not the easiest customer, I’ll admit that. They’ve helped me in more ways than I realize. Jon has helped me resolve several mailing issues. I cannot thank this team enough!”