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April 2023 by Osman Y.
I recently had a terrible experience with an insurance company and would strongly advise anyone to steer clear of them. From the very beginning, they showed a complete lack of attention to detail, as they misspelled my name on all of their correspondence.To make matters worse, when I asked for a quote for my insurance needs, they gave me an outrageous estimate that was far beyond what I could afford. When I expressed my concerns, they assured me that they could work with me to lower my payments, but this never happened.Instead, they forced me to pay super expensive bills month after month, promising that they would eventually lower my payment. This never happened, and I was left feeling completely taken advantage of.I would strongly advise anyone looking for insurance to avoid this company at all costs. They are unprofessional, inattentive, and dishonest, and I would hate to see anyone else fall prey to their deceptive practices.
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February 2023 by Maria Fitzgerald
I cannot say enough good things about the team at Tamara Lanza-State Farm Insurance Agency. They are professional, knowledgeable, responsive, and genuinely interested in the needs of their clients. After recently having to submit a claim, the communication was immediate and authentic. In a day and age when most businesses utilize digital operators, having an actual person reach out to make sure we were okay and who provided us the information and guidance we needed, just put us at ease at an unfortunate time. They handled the matter expertly! The Tamara Lanza-State Farm Insurance Agency was (and continues to be) there for us 100% and that is why I can confidently make this recommendation.
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February 2023 by Richard Hoke
The Lanza agency, Tamara and her entire staff, have been taking excellent care of all my family’s needs for more than 30 years. The entire staff, especially Stella are professional, courteous and go the extra mile to make sure all my needs were taken care of. Thank you Stella, Tamara and everyone at the Lanza agency!
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February 2023 by Ilisa Crosby
I use Tamara for all of my insurance needs and even for my kids cars! I trust her implicitly and have referred many of my own clients to her. I only refer someone when I have vetted them myself. With Tamara you will be in good hands, I know this firsthand!
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December 2022 by Beth Zicca
I have been a client for too many years to count. The staff at this agency has always been professional, experienced and so very pleasant in all my dealings with them. I would highly recommend Lanza Agency to anyone looking for excellent service and good policies.
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March 2022 by Pam P
Stella DiDomizio is my account manager for the past several years and she has been nothing short of wonderful. She is always responsive, getting back to me with information on the same day. She proactively does whatever she can to make my experience as stress free as possible. I can count on her for the best rate and best policy. She always goes above and beyond. Thank you!
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January 2022 by Will Lee
I work with Mike Johnson and he is a pleasure to deal with. When my wife got into a minor fender bender on Aug 2021, he walked us through all of the options. When we decided to file a claim, he managed all of the details with the claims office, communicated clearly on pending items, and facilitated the whole process, minimizing the stress saving us time. Excellent service with a friendly attitude. Glad I chose the Lanza agency.
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January 2022 by Tony Rossitto
I renewed my co-op home insurance with Tamara yesterday; I've stayed with her agency for 2 decades now one main reason being the willingness to spend time helping me understand the policy, so, terrific, honest customer service, thanks.
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January 2022 by Amanda Genovese
Michael Johnson is excellent -- responsive, thoughtful, and caring. He is always available to answer my questions or help with a claim. When my car was in the shop and no rentals were available, he offered to drive me anywhere that I needed -- unexpected and genuinely kind. Truly above and beyond service. Highly recommend working with this insurance agent!
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January 2022 by Alex Herrick
I worked with Michael on insuring my new home and car. He was helpful, responsive, friendly, professional, patient, knowledgeable and an absolute pleasure to work with. He not only provided us with the most competitive rates, he also offered the best customer service while also providing sage advice throughout the entire process. I would highly recommend him and the agency to anyone looking to get insurance. We will be using him and the agency for all of our insurance needs.
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January 2022 by Hugo Spindola
I have been purchasing insurance from Tamara Lanza and her team since I first went off to college back in 1988. I continue my relationship with them due to the great products they offer and their courteous service that comes along with it. This morning, I had all my questions answered by Michael Johnson in a prompt and detailed manner. He was also very friendly and happy to help. I highly recommend Tamara Lanza's office to all seeking high quality insurance with great customer service.
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January 2022 by Micah Boster
The Lanza Agency, and Tamara in particular, have bent over backwards to help into a great situation with my homeowners policy. They really educated me on the options, and were able to provide better coverage at a lower price than anywhere else. They have also been great with auto insurance, and have a number of really helpful discounts that made their pricing the best I've been able to find. Highly recommended!
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January 2022 by Julia Simonetta
Excellent service ! I recommend the agency 100 %! I am French and had just moved into the US and Michael helped me a lot, always being very nice & dedicated. I had contacted other Insurance Agents (Geiko etc) and never found such a good support. Go for it and ask for Michael ! You won't regret it. Julia
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January 2022 by Suzette Rodriguez
I bought my own car last year and needed my own insurance asap. I was able to get a quote the day before I was scheduled to pick up my new car! I would have never thought this process was going to be so easy. After years of dealing with my father's insurance company, I'm so happy to have found this agency. I got a super competitive quote, quick responses, and overall very friendly service. Highly recommend!
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January 2022 by Kerry Fiery
I’ve been with State Farm and the Tamara Lanza agency for six years now. I have always gotten wonderful customer service whenever I have called. We have multiple policies with them and they always work with us to get the best coverage and rates. I highly recommend this agency.
