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May 2023 by Geovanna Serrano
Went for a passport appointment, although I arrived late the kind woman still processed my application. Super polite and helpful
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February 2023 by Mike Brittain
Only a very small drop-off slot available for boxes and parcels in lobby when desk is closed.
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August 2022 by Karen Granucci
I was just there and they couldnt be nicer everyone is very helpful and accommodating.
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July 2022 by Elat M.
So ungodly nasty and rude. Marlena Pina was so nasty, looking at one page of our paperwork, finding a small error and bit out head off for it. We redid the 2 pages and brought it back. She then found another error on the page she hadn't looked at and again bit my husband's head off. Lady, next time to your job and examine all the paperwork before sending us back to make changes. She verbally attacked my husband and he said to her well you only pointed out the one issue. She got mad and screamed at him that "don't you accuse me of anything SIR!". Her behavior was simply shocking. How are these workers allowed to speak to customers like that?Will never go back to this location.
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May 2022 by klevisalma alma
Worst customer service ever! The staff was extremely rude and racist to this couple and child. Never in my life did I witness what I saw. Do not go here!!!
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May 2022 by klevis kimca
They should all be fired. Very rude and racist towards customers. I will be filing a formal complaint. I don't know how this place is running with the customer service they have.
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May 2022 by Babyby goose
I went in and asked to send a letter the way I have in many other places and the lady on the right spoke Spanish was so rude. She disrespected me when I told her I didn’t know you guys charge on tracking a letter. She said of course we do with a disrespectful attitude. I said I have sent these type of letters so many times and never gotten charged she said well here’s a first. Very rude!!! This place deserves to be shut down very unprofessional.
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May 2022 by Irida K
This location is terrible, the clerks are rude and disrespectful. Do not use this location. If I can give them a negative star I would. The wait times are long, they don’t seem to know what they are doing.
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November 2021 by Johan Steiner
I only come here for very basic services that the location offers. Each time I've been, there has been virtually no line, the employees are relatively friendly and helpful and their hours are agreeable.
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September 2021 by Tlc Tlc
The service at this location + town delivery personnel have rapidly declined! No accountability, compromised reliability and poor customer service. 2 packages were scanned as delivered, but only 1 was actually physically delivered to my home. Tried contacting the post office = no answer at all from the number posted. Went into the office and spoke to the "supervisor" Jason who noted the following: if it was scanned then it was delivered and suggested it was mail theft. Such irony of 2 boxes delivered at the identical time & the most clever thief knew specifically which box to assume?!? He did not care to question the courier as requested and pretty much closed my matter. As a longtime Harrison resident I am grossly dissapointed with the entire ordeal. His "scanned" means "delivered" logic is a sure formula for mail theft indeed, so I would be mindful how/ what you ship through USPS. Consider a more reputable courier service if possible.
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September 2021 by Jed Stewart
Don't go to this post office! Wouldn't take my packages. What a waste of my time!
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April 2021 by Brittany O'Donnell
Soledad needs to learn how to deal with customers! ABSOLUTELY RUDE. I went in with an envelope to mail a passport to which she said I shouldn’t mail my passport in that. I politely said oh, I was told I can. She said I don’t know who told you that but you can’t. I asked her what I should mail it in instead to which she replied that if I wanted to I could mail it in what I have and rolled her eyes. I asked her 3 times what I should then mail it in and she kept giving snarky replies. It was only until I got loud that she actually gave me the priority envelope to send it in. This location needs training on how to speak and deal with customers.
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January 2021 by Sally M.
I have had endless problems with the Mamaroneck Post Office in the last few months. Today i went in and the woman at the window had a mask Under her nose and mouth. She was sneezing and coughing. I finally said as nice as i could, " Shouldn't u have your mask on"? She got nasty and said " you have the plastic to stand behind"and " Im done w you"! And walked away. And did not change her mask. They have sent my mail back off and on so i didn't receive checks or and get bills so i looked like i was not paying. It hurt my credit rating. They need better and more training! !
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January 2021 by Maria S.
One of the worst post offices in Westchester! The clerks/customer service agents (Except for Paul!) are so incredibly rude, and nasty! Today in my home mailbox I received mail from 4 other families, one lives in Port Chester - going to meet with the postmaster later today! No accountability and no one overseeing what the employees of the USPS are doing, awful!
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December 2020 by freddy estrada
Harrison post office and the workers who handle the mail are the worst people working for the town.they
