Bliss Nails & Spa offers a mixed experience for customers. Some find it disappointing, citing high charges for gel removal and communication issues due to language barriers. A repeat customer felt they paid for services they did not receive fully. However, many others praise the salon for its cleanliness, professionalism, and kind staff. Sherrie is particularly noted for her compassionate service. Newer customers appreciate the gentle care they receive, especially those with concerns like back pain. Overall, while some have had negative experiences, others enjoy the welcoming atmosphere and skilled staff.