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November 2023 by melanie renta
Alex Briones was extremely helpful, informative and kind. He explained the process step by step and me feel comfort with my purchase. 10/10 would reccomend him and his services! Thank you!
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November 2023 by Taylor Gibbons
Purchasing my first car was a daunting experience, but working with Josh made it so much easier. From the moment I walked into the dealership, Josh's professionalism and knowledge put me at ease. He took the time to understand my needs and preferences, never once pushing me towards a vehicle I didn't want.Josh was incredibly patient as I asked countless questions and test drove cars. He explained the features, pricing, and financing options in a way that was easy to understand. He made sure I felt comfortable with my decision and didn't rush me into making a choice.Thanks to Josh's exceptional service, I drove off the lot with a car I loved and the confidence that I had made a well-informed decision. If you're in the market for a car and want a smooth, stress-free experience, I highly recommend working with Josh. His patience and thoroughness truly made my first car-buying experience a positive one.
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October 2023 by Eric F.
I traded my Subaru in for a 2023 Hyundai Palisade and had a great experience and got a fair deal very quickly (about 4 hours from walking in to driving home). The help and service I received getting our car itself warranted 5 stars, but I want to call out Andrew Floyd for going above and beyond and for his honesty when selling cars. Unbeknownst to me, my Subaru was actually worth more than I had thought it was. He could have easily never let me know about it and I would have missed out on what amounted to over a thousand dollars. Thank you Andrew, if you're looking for an honest car dealership, this is the one.
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October 2023 by Edgar Romero
I hope that some comfort is found to the reader of this message as it has been a disappointing experience for me. I traded my 2020 Santa Fe on September 5th of this year for the 2023 Tucson. Everything was going well, considering it took about 3 weeks for the deal to conclude and horrible communication between the dealer and I. After 10 days and a bad rainstorm in NYC, the floor under the driver seat began to flood with water. I called Hyundai immediately about the issue on September 19th and was given an appointment for November 14th. Still, the water kept getting worse after a couple of more rainstorms throughout the week. I reached out to Hyundai again and was given another appointment for October 26th. I carefully explained the situation with the vehicle that there is water accumulating in the vehicle and now as of today, October 5th, the smell of mildew has destroyed the vehicle. The videos I have of this issue should explain my dilemma. This is my 3rd vehicle with Hyundai and I thought I would be treated as a client and not just a customer. The level of unprofessionalism that I have received is horrible and I can say that this will be my last vehicle with Hyundai.
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October 2023 by natalia bator
This past weekend, I had the greatest experience with Josh, my sales rep. Josh was amazing as he throughly listened & understood exactly what I was looking for in a car. He knew exactly what to do & didn’t waste any of my time. Within an hour, I was out of the dealership with my new car. If you ever stop by, ask for Josh! He will not disappoint and will get you the best deal for your budget.
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October 2023 by Bob Z.
My experience here - now Tasca Hyundai - was a mixed bag. On one hand we were treated professionally by everyone we met. Kudos for that. If that were the only thing I was rating I would give them 5 stars. What bothered me was that they wanted $1,000 above MSRP for a new 2024 Tucson hybrid and lowballed me on my trade in. The 2024 Tuscon hybrid is a nice car and I came thisclose to buying one even though it didn't offer wireless connectivity which I wanted. They also followed up with me professionally and I received calls from 2 different people. One was a manager and I mentioned the trade.in they were offering was more than $3,000 less than I had from somewhere else. I also know what my trade in could bring from Car Max, Edmunds and other sources. So, I wasn't happy with their offer at all. That manager kept her promise and got back to me a few days later with a new offer for my trade in that was much better. However, they didn't take a penny off of their original ask of $1,000 above MSRP. By then I'd had it. It was an OK experience, but they didn't give me any real incentive to buy from them. It seemed that instead of working with me to figure,out how to get me to buy they were focused on how much they could make on the sale. So, while they were professional throughout the experience it seemed that they forgot the most important part.......get the sale. So, I ordered a car from another manufacturer and expect delivery next month. I'm looking forward to driving my new ride then.
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October 2023 by Dionne G.
If I could give minus rating, I would. Service department had my car for five months due to engine failure. When I say they never respond to phone calls is an understatement. Don't leave a message, no one will call you back. When you speak with someone, they always tell you they have a customer and will call you back but never call back! No loaner car. No empathy for the fact that you have to rent a car to get to work. Donovan always talked about how other people car was there longer than mine....why should I have to hear that? I'm sure they are just as frustrated as I am with the total lack of service they are getting from your dealership. They are the absolute worst!!!! Stay far far away from this service department. Minus zero stars!!!!
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September 2023 by Poetically Misunderstood
I recently purchased a car from Central Ave Hyundai and had the pleasure of working with Abraham, and cannot express how impressed I am with his professionalism and dedication to ensuring my satisfaction. From the moment I walked into the dealership, to the following week when I picked up my new vehicle, he made me feel comfortable throughout the entire process. He patiently listened to me while I explained what I was looking for, provided valuable insights, and helped me find the perfect car within my budget. His knowledge of the vehicles was exceptional, and he answered all my questions with clarity and honesty. What truly stood out was his commitment to going the extra mile to ensure a smooth and hassle-free experience. I highly recommend Abraham to anyone in search of a reliable and trustworthy car-buying experience. Thank you, Abraham, for making my car purchase such a positive one!
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September 2023 by Jay Statick
I recently had the pleasure of working with Abraham at Central Ave Hyundai, and I must say it was the best car-buying experience I've ever had. Abraham was friendly, professional, and incredibly knowledgeable about the vehicles on the lot. He took the time to understand my preferences and needs, guiding me through the selection process with patience and expertise. He never pressured me into making a rushed decision, and genuinely cared about finding the right car for me. Abraham made the entire process seamless and stress-free, ensuring that all my questions were answered and that every one of my concerns was addressed, before moving forward. I couldn't be happier with my new car, and I owe it all to Abraham's exceptional customer service. If you're looking for a top-notch car buying experience, I highly recommend Central Ave Hyundai and specifically Abraham. I promise you; you won't be disappointed!
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September 2023 by Jimmy Rice
I recently purchased my first car from Central Ave Hyundai, and I cannot speak highly enough about my experience with Abraham, the exceptional car salesman who assisted me throughout the process.As a first-time car buyer, I had numerous questions and concerns, and Abraham went above and beyond to ensure that I felt confident and well-informed every step of the way. From the moment I met him, he exhibited a genuine passion for helping customers and a deep knowledge of the vehicle I was interested in (the Hyundai Elantra model).What truly amazed me the most was his dedication to providing outstanding customer service. Even on his day off, he willingly took my calls and patiently answered all my queries, providing guidance and reassurance. He made me feel valued as a customer, rather than pressured or rushed, which is far less common than you would imagine (trust me on this, I visited three other Hyundai dealerships prior to Central Ave Hyundai) as it was the furthest from my neighborhood in the Bronx).Abraham's exceptional professionalism and attentiveness made the entire car-buying process smooth and enjoyable.Abraham's expertise was evident as he took the time to explain its features, performance, and safety aspects in great detail. He ensured that I understood every aspect of the car, from its technology to its fuel efficiency, and thanks to his guidance: I felt confident in my choice and knew that I was making an informed decision.I highly recommend Abraham to anyone looking to purchase a car, especially first-time buyers like me. His exceptional customer service, knowledge, and willingness to go the extra mile truly set him apart. Thank you, Abraham, for making this experience so memorable, and providing me with a fantastic Hyundai Elantra that I could NOT be happier with!
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September 2023 by Angelinne Diaz
I absolutely loved and appreciated my entire experience from the moment I stepped in. Leon provided a warm and enthusiastic welcome. He was professional and attentive to my needs and wants and I never felt pressured! Shout out to Leon for making this process easier than expected. He made it even easier to trust him as he was transparent and patient throughout the entire process. I couldn't have asked for a better Salesman. Thank you Leon for your impeccable service!
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September 2023 by reagan gundert
Ivan was amazing to work with. He was friendly, knowledgeable, and was helpful every step of the way. He knew every feature the car offered. Ivan took the time to ask me questions to ensure I purchased the best car that fit my needs. He even made sure I was comfortable with the numbers & mthly payments. I even left with a full tank of gas on Ivan!! I would 100% work Ivan again & recommend him to all my friends & family. 10 star review!!!
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August 2023 by Ina Pascal
Excellent experience from the time we walked in until the time we left with a new 2023. Sales Manager Maximo, Assistant Manager Darian and salesman Abraham were outstanding. I apologize for forgetting the name of the finance person. He was outstanding as well. Everyone was friendly but still professional. We felt like we were part of a family. We will definitely buy another car from them. We HIGHLY recommend.
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August 2023 by Dwayne Morgan
I want to give a big shout-out to Ivan; his calm and chilled demeanor really stood out. He actively listened to us and presented us with the best options without trying to upsell. We came in knowing what we wanted, and he guided us straight to it, allowing us to leave with our perfect family car. The entire staff at the dealership was fantastic, and we left feeling more than satisfied. Even though we were just visiting family and had no plans to buy a vehicle, we would gladly cancel our flight and do it all over again. If we ever need another car in the future, we will fly back to New York and buy from them again. Thank you once again, Ivan! And a special shout-out to Roger, who made the finance process seem effortless.
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August 2023 by L. Gall
Ivan did an excellent job from start to finish. Very pleasant and worked diligently to get us in our vehicle over the course of the weekend. Highly recommend!
