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January 2024 by Karen Williams
Nancy was very informative. I picked out my mattress in a timely manner. Will highly recommend the Hartsdale location to family & friends.
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October 2023 by Neil Ard
In the midst of relocating out of state, we stopped in to replace our old mattress. Aniseh was INCREDIBLY helpful and efficient! She walked us through the different types of mattresses, shared features and benefits of each, and in less than 30 minutes, we were walking out with a delivery scheduled in our new city! Thank you Aniseh - wonderful experience all around!!
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October 2023 by Jennifer Schwartz
Tremendous gratitude to Charley, who graciously provided shelter to me and two other people stranded during a recent severe, emergency weather event. He was so helpful and kind, and if I was in the market for a mattress, would definitely buy one with him! Thank you Charley!
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September 2023 by Tisha Joseph
There are no words to describe how GREAT Charley is!!!! He sold me a mattress 2 years ago and now we had an issue. I didn’t get good assistance at the store close to my house so after tracking down charley , I drove a few miles to him in Hartsdale and left out of there - once again- a very happy customer! My replacement mattress will be here in a few days (would’ve been sooner but there were schedule conflicts). charley is the very best! A1 customer service and he treated us like friends instead of customer$! I will always be a loyal mattress firm customer and refer any and everyone I can to charley (special shout-out to Nancy as well- she was a sweetie)
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September 2023 by Marilyn Hylenski
The young man, Mark, who was very helpful and knowledgeable about the mattress I was interested in purchasing. He answered all the questions I had and completed the purchasing process in a timely manner. 5 stars.
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September 2023 by Rickie Haas
Salesman, Orlando, was very helpful. I was there for a long time trying several beds. He was knowledgeable about the features of all and helped me with my decision.
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September 2023 by Fadi Khader
Had such an amazing experience working with Aniseh. She gave us space time to think. Helped us make our decision very easy. She was very knowledgeable. Will definitely Recommend anyone I know to buy mattresses from her.
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September 2023 by Kristin Lazar
Charley was such a pleasure to do business with! He had us in and out within 25 minutes for the two mattresses we needed. He is extremely knowledgeable! He asked us a few questions and pointed us directly to the products meeting our criteria and was on point. Mattress shopping isn’t something we look forward to but it was a pleasure with Charley’s expertise and customer service.
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August 2023 by Ina Pascal
Nancy, our sales lady was excellent. She carefully listened to our needs includingPrice range. I did not feel pressured at all but actually wanted to give her the sale because of her kindness and understanding. We are very happy with our mattress and overall experience. Thank you Nancy.
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August 2023 by Erin Williams
Great experience at the Hartsdale location. This was our SIXTH visit to a mattress store and we planned to visit one more but Mark helped us settle on a decision we were comfortable with. He’s honest, knowledgeable and goes above and beyond!
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August 2023 by Clare Kostow
Nancy made it easy and efficient to choose an appropriate mattress from what initially seemed to be an overwhelming, confusing selection of options. She was a pleasure to work with, knowledgeable and completed the sales paperwork quickly.
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May 2023 by MA B.
I ordered a mattress and there is no way to get in touch with anyone!!!! The delivery was set, never showed up, no one to call, very very frustrating!! Stay far away!!! Awful !
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May 2023 by Peter Tomasini
I had a wonderful experience today shopping for a new bed. Aniseh did not pressure me as we walked through the showroom. She made sure I was confident in the firmness of the mattress by having me try all types. She explained everything to me and all the options I had. She did not try to influence my decision. She was understanding with my budget and listen to my likes and dislikes. The whole process was stress free. I am a customer now of Mattress Firm because of Aniseh.
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May 2023 by Ramanan Rajapreyar
Charley was awesome ! He listened to what we wanted, showed us all options, gave us great advice and space to decide. I have never decided on buying a mattress this quick. Also set us up for earliest delivery possible.
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May 2023 by Archibald Powers
Charley from Hartsdale was a life saver! When my order got messed up online and at another location he was quick to resolve the issue and tet me set up! Thanks Charley!
