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December 2023 by David Tenembaum
Brought my car there, completely messed up the first time. Brought it back promised to be fixed, and they gave it back to me without any changes.Also stinks in the office, hard to breath from all the filth. Gross and smelly experience.
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December 2022 by Carol D.
Fair and honest. I've been bringing my cars there for years. Tommy will hunt down parts to save $$ and is very communicative on timelines. Highly recommend!
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April 2022 by Moheeb Abdulla
NYS average is $4.28 and these monkeys charging close to $6 bucks. That’s what you call highway robbery!
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January 2022 by Mark “Jersey Mark” Jehan
Just stopped in here to get my bicycle tire inflated. They're very friendly staff and helpful.
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July 2021 by Mark “JerseyMark” Jehan
Just stopped in here to get my bicycle tire inflated. They're very friendly staff and helpful.
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January 2021 by Star A.
I am very pleased with my experience here. I was able to be seen on the spot. I was having tire pressure issues and they quickly resolved it and went above and beyond. I feel comfortable coming here again for other services!
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October 2020 by De De
Since the mid 90's no one but Tommy and his staff touches my cars
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October 2020 by Margaret Reiniger
Tommy mgr of auto repair very knowledgeable of car breakdowns and sucrupetly honest and very upfront for the cost of repair.
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August 2020 by Abel Martin Orellana
Good service
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June 2020 by B D.
Good service, up front, quick, honest. No upsell, no overcharge. Flexible with schedule.
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February 2020 by Margo Baum
Outrageously expensive. But, they were kind to my mom and picked up her car and brought it back free of charge. They charged me over one hundred dollars for an oil change. Yes , synthetic oil, but we are talking a sadan- not SUV or truck.....
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November 2019 by C H
I've known the owners of this place for about 16 years. The gas station owners are very nice but their prices are very high for their gasoline. The mechanics are a different story. They do quality work, but you have to know exactly what they propose to do and get receipts for everything. Their parking lot is always filled with cars to be repaired so that's a good sign. You have to be very forward with the owners and the mechanics to make sure they don't rip you off. It is a shame though that honesty is not the best policy here. Quite frankly, I do not know how they get away with their gas prices.
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July 2019 by Amy W.
The service was excellent - they really know what they're doing. The cost was very reasonable: less than I had expected! I was in NY from out-of-town, and discovered I needed my car fixed before I could drive home. Hartsdale Automotive treated me like I was a long-time customer - the service was fast, the problem was completely fixed, they charged less than I thought it would cost, and everyone in the office was kind and helpful. I would definitely go back.
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June 2018 by Kai Tang
Overpriced and extremely rude. I wouldn't mind overpaying a little, we are in Westchester. But when these guys gave me the nasty attitude, I walked. Save your money and pride, go elsewhere.
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April 2018 by Mercedes C.
Going to Valvoline came with too many drawbacks and I ventured away from theIr odd method of doing things to a more conventional, oil change procedure. Pumped gas here before- but didn't think once about getting my oil changed. With no appointment, went on a whim and wished to be seen before doors closed at 5pm. Pulled up and told to inquire in the "office". Asked Christine- who mans the office and suggested I return the following day, but that didn't cut it for me- and I was in- after some hesitation. As I'm getting a price quote, a man (whoever he is) had the audacity of smoking right in the office. Told Christine I'd wait outside and not be bothered by all his cigarette smoke and went back in a bit after. The "office" is dreary and seriously cluttered. Cushions on chairs are torn and decided it was best to stand. But I kinda looked past that, and chitchatted with Christine while my car was getting serviced. We took care of logistics and finalized my payment. Affordable? I'm not sure- as I can't compare it to anything else except Valvoline's super cheap $19.95 sale. And while there are a million and one Valvoline's, their new model wasn't working for me. The approach here was friendly, professional and there was no lollygagging. I honestly felt confident with the guys here. They were reliable and Christine made waiting- effortless.