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March 2024 by P L.
The manager and young lady at the counter were so sweet and helpful.
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March 2024 by Stephen Gardos
Great burger. Everything else
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February 2024 by Michael quirindongo
Great friendly staff ..
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February 2024 by Premium K
Atmosphere is great to dine in and service is excellent. Very friendly staff catering to all your needs. I was hesitant to give 4 stars for service given that my pickup order was 15 minutes late, however I opted to give 5 stars given it was a Friday night with unbelievable amounts of customers. The food is decent. Portions can be bigger and the lack of seasoning on the meat is disappointing. Crispy chicken saved the rating overall from 2 -> 3 stars. Shake Shack is overrated IMO.
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February 2024 by Lis C
I went up to the register to place my order and Melanie told me to place my order on the tablet, which I didnt want to do. I know for a fact you can take orders at the register bc Ive done it at this location prior. Mind you a male and herself were standing around. Anyway, I did my order on the tablet and when I look back Melanie took about 3 other people food orders at the register. Bad call. Not ok. Discrimination? Not coming back.
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February 2024 by Brian Duperrouzel
We like the food, but this location has screwed up our order too many times. This last time we were missing a burger. We logged an issue with the "hospitality team" but just got an auto-reply. Minimally we should be refunded for the missing item. Shame on us for not unsealing the bag and checking before we drive it home.
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February 2024 by define NAME hp
Had the vegetarian avocado burger and it was good.
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February 2024 by RaNGeR KT3
French fries with cheese is the only thing good about it. Everything else was just ok.
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February 2024 by E Calero
The Shake Shack on Hartsdale, NY has an awesome staff and delicious food. Staff is always courteous and very kind towards my special needs daughters when they practice ordering from the menu. Highly recommend and congratulate this location for their wonderful service!Parking: Great!Kid-friendliness: Kind and respectful towards special needs populations.
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February 2024 by Max and Leo's Mom Siegmeister
As always, the food was consistent - and GREAT. Chris, who took our order, was superb. A great experience at this Shake Shack.
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January 2024 by Joy Caudo
Over all experience is always good. Restraunt is clean and staff is very helpful.
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January 2024 by Nadeem Abualteen
Proably one of the best place to grab a burger in Westchester.. There food is absolutely delicious and the customer service experience that you get is amazing...The Manager James is extremely nice and goes above and beyond every time and delivers great service every single time definitely worth it in my opinion...
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January 2024 by Howard Herman
Nice spacious location.
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January 2024 by Dnasia Marie
Love the cheese
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January 2024 by L N
Great place. Spacious enough for group meals. Beefs are great. It’s what’s famous for though……Chickens are DRY. They should learn from chick fil
