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March 2024 by James
A staff member called someone a name fairly loudly, turning the whole store into a toxic environment. It was unpleasant to be exposed to her verbal abuse. Surprising, given how Starbucks usually has good store management. Coffee is decent. Extra star for the fact that I`ve had no complaints before. I don't think I want to return to any Starbucks after my experience at this location.
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February 2024 by among us Gamer
It was an average experience for me.Caramel machiato was okThe sitting area ok, but I recommend changing the arm chairs they are old dirty and not comfortable to sit onThe barista who calls for the drinks says the name of the drink, not the name of the guest, which is confusing ? ?The store is clean. The restrooms were cleanPlenty parking spaces. The drive thru is busyIf you want some quiet time with average coffee you can go thereI hope they improve so I can give them 5 stars ?
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February 2024 by nekia
Very pleasant staff. A relaxing vibe.
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January 2024 by Lumi Azha
Lex was FANTASTIC. I was unsure of what kind of drink to have and saw that the new “Oleato” was launched. Lex asked me questions about my preferences and even taught me the differences between the espresso shots, and helped me curate the PERFECT drink. Amazing customer service is rare these days. This truly made my day! ?✨
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January 2024 by Evelin Estrella
Evan is the best barista ever !
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December 2023 by AlphaW0lf One
My first and last time at this particular Starbucks.Long story short, there was more room left in my iced Shaken espresso than I'm used to from Starbucks in Westchester.When asked to top it off with a bit of iced coffee (normally not a issue for most local Starbucks). The barista wanted to charge me for it.My drink was incomplete and wasn't asking for a whole drink. I understand saving costs. But that was just unfriendly. Especially when she explained to me how my drink is made in a condescending manner.I attached a picture. I understand I sound pretentious. Just understand that there are worse customers out there and an inch of coffee shouldn't be an issue in exchange for customer satisfaction. If this is the service the managers train the staff on instead of drinks, then I don't think I'll be bringing my money here.
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November 2023 by TRACY Hill
Always greeted by friendly staff and my order made well!
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October 2023 by Sreejith Menon
Well it’s a Starbucks just like the others. Does get very crowded in the drive thru during weekday mornings and weekend evenings.
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October 2023 by Ashley Higgins
Please train your staff on how to handle dairy allergies. I asked to order the pumpkin spice chai dairy free w oat milk, due to an allergy.They did use oat milk but put the cream on top anyway, and I later found out that the pumpkin spice syrup itself contains dairy! I called to let the staff know and they were pretty dismissive, and said “I don’t know whether the syrup has dairy to be honest, but I know the cream does for sure.” Not helpful to find this out once I wait in the drive thru line for 15 minutes and then get home.Your signage says to let staff know about allergies - once someone does, there should be a better way of handling (let someone know if the drink they are ordering literally cannot be made without dairy, note allergy on the drink ticket so the people making the drink pay special attention). At the very least when someone calls to let you know, offer them a free drink for the trouble.Dietary restrictions: Not handled well here
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September 2023 by Barbara Vega
Very clean & the employee was super nice.
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September 2023 by Pc Pc
white skinny kid with the glasses and crusty curly hair has awful customer service. Told me that coming in the store to pick up my drinks made more sense, when after I got my drinks and going back into work, I could barely close my car door, how would I even be able to open my car with two trays and 5 to-go bags, but okay, that makes sense right. Don’t like the work, don’t work there, simple:)
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August 2023 by Abdel
Excellent ? pleased with the whole experience you guys rock it
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May 2023 by Nicole J.
I'm leaving a review solely for the gentleman in the drive thru who addressed me and my husband by saying "how we doing, boss?" like Frank Rizzo from the Jerky Boys and I believe we need this type of energy to heal our country. Thank you, overcaffeinated employee, for an unforgettable experience and delicious Starbucks drinks! Signed, a lover of puppies and rainbows
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April 2023 by Paul Francis
A small branch in Hartsdale on Central Park Avenue which was more frequented by drive-thru rather than sit-in customers. I sat down to enjoy a grande latte, which was fine. However, the seating area was dirty and so was the table I chose to sit at. During the twenty minutes I sat inside no one swept, cleared, wiped or changed the trash can liner. Improvements need to be encouraged asap.Parking: Large parking lot available to the front and side of this Starbucks.
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April 2023 by Karen Schroeder
Comfy leather chairs as well as tables for study groups. Nice place to hang out for a while
