Ulta Beauty, the largest beauty retailer in the US, offers a wide range of cosmetics, fragrance, body, skin, and hair care products. Customers can shop over 500 brands, including Tarte, Fenty, Redken, and affordable options like Ulta Beauty Collection and NYX. The store features a Salon for hair, skin, and makeup services, where clients can book appointments for haircuts, color, brow services, and more. Reviews of Ulta Beauty highlight mixed experiences with staff. While some customers praise specific employees, such as Jade and Joseph, for their exceptional service, others report a lack of energy and positive attitude among the staff. Complaints include unwelcoming behavior and poor customer interaction, particularly regarding testing products and receiving assistance. Some customers felt that staff training could be improved to enhance the shopping experience, suggesting that employees should be more attentive and friendly. Overall, Ulta Beauty provides a diverse selection of beauty products and services, but the quality of customer service can vary significantly. While some staff leave a positive impression, others may require additional training to ensure a more welcoming atmosphere for all customers.
Open and clean space. Very helpful customer service too.
October 2025
Just want to compliment the wonderful Jade who did an amazing job with my colour & cut. She's a lovely lady who listens to what you want and need. Thank you so much, I'll be back xxx
September 2025
Workers of this store have lack of energy compared other Ulta stores. When I asked questions, they look tired just like I am not welcomed, and move slowly.
