Ulta Beauty, the largest beauty retailer in the US, offers a wide range of cosmetics, fragrance, body, skin, and hair care products. Customers can shop over 500 brands, including Tarte, Fenty, Redken, and affordable options like Ulta Beauty Collection and NYX. The store features a Salon for hair, skin, and makeup services, where clients can book appointments for haircuts, color, brow services, and more. Reviews of Ulta Beauty highlight mixed experiences with staff. While some customers praise specific employees, such as Jade and Joseph, for their exceptional service, others report a lack of energy and positive attitude among the staff. Complaints include unwelcoming behavior and poor customer interaction, particularly regarding testing products and receiving assistance. Some customers felt that staff training could be improved to enhance the shopping experience, suggesting that employees should be more attentive and friendly. Overall, Ulta Beauty provides a diverse selection of beauty products and services, but the quality of customer service can vary significantly. While some staff leave a positive impression, others may require additional training to ensure a more welcoming atmosphere for all customers.
Tiani is amazing , loved my eyebrows , she’s so kind , and really knows about eyebrows , notice every detail of mine and fixed them up :) !! 10/10, never felt so confident with someone doing them before
July 2026
Tiani is the absolute best! She did such an amazing job on my brows. They’re so natural, perfectly shaped now, and I couldn’t be happier with how they turned out. I’ll definitely be coming back! ❤
October 2025
Open and clean space. Very helpful customer service too.