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December 2023 by Pablo Torres
Employees , not welcoming. Abusive And Offensive to have someone representing that company who curses the public. To have an employee someone who’s under the leadership of ownership use foul language and be aggressive to any outside public entity is not acceptable and doesn’t look good for the business.
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December 2023 by J Nice
This shop has terrible customer service and their workmanship is not up to par don't go here bring your car somewhere else believe me you've been warned
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November 2023 by jelly bean
Lost trim cover to my 2015 c300 mb. The part was discontinued and could not get it from any MB dealer. I was distraught. I did not want my ride looking tacky. I looked online at different part site but no luck. Then, I remembered that Overseas Autobody was able to replace the gas cover on my MB SUV years ago and thought I'd try to see if they could help me out again. I explained my need and Frank told me to bring in the car. I met with Joe and he knew exactly what I needed. He was confident that he could locate the part. He called me the next day and said that he had the part and could put it on when I came by. I am so pleased and happy with the service. The young ladies in the office are so friendly. This place is the greatest.Service: Body & Trim
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November 2023 by Pamela
Great work and friendly and efficient customer service. Would definitely recommend joe and his team. We’ll be coming back.Services: Painting
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September 2023 by Monique Little
This is my second time using Overseas Autobody. I dropped my vehicle off to be repaired. They are very nice and welcoming. I recommend them!
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August 2023 by Keith Pascucci
I would like to take the time to thank Overseas Auto Body in Hastings for going above and beyond for me. Dropped my car off Monday and it was finished by Thursday afternoon. Prices are excellent. Frank and the young lady at the service desk were so friendly and genuinely made me feel as if I was their only customer (although the garage was packed with cars). I'd give 10 stars if I could!Service: Body & Trim
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August 2023 by Hamza Khan
I recently visited this auto shop with the hope of receiving a professional service experience, only to be met with an encounter that left me utterly dismayed. The interaction I had with the employees was punctuated by discourteous remarks and an overall lack of maturity, an attitude that undermines the essence of any customer-focused business.One would expect a level of professional decorum in an establishment that claims to be a service industry leader. The opposite was true. The staff displayed a blithe disregard for customer service etiquette, and their conduct was more akin to a schoolyard than a professional setting.Their indifference to my concerns not only eroded my faith in their expertise but also impelled me to question the leadership. The unfortunate encounter I had is a stark reminder that businesses thrive on more than just technical competence. They flourish through empathy, respect, and the understanding that their customers are the lifeblood of their operations.This experience is an invitation for introspection. It's an opportunity for the employees and the management to take a step back and consider whether their behavior is conducive to building a loyal customer base. After all, it is the perception of customers that makes or breaks a business.In conclusion, I would like to underscore a simple, yet profound, principle - we ought to treat each other as we would want to be treated. This ethos is not just the bedrock of personal relationships, but an unspoken rule that should pervade every social interaction, business included.We are more than just customers and service providers; we are individuals navigating the shared path of life. As we move along this journey, let's strive to meet each other with understanding, compassion, and a measure of dignity. The seeds we sow in the lives of others are a reflection of our own humanity. How we choose to treat others today, echoes in our society tomorrow.
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August 2023 by JiMMY
Terrible company! Racist and rude employees. Consider another Auto Body Shop
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July 2023 by Kim Turner
You treated a camera man with complete disrespect for walking by filming talking about his mother, do not use this auto body shop
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July 2023 by Andre Carvalho
Excellent service and work!! I was greeted by a very friendly lady and she kept me updated throughout the job. 2 weeks later they called me in to pick up the car. I was very happy with the service and communication.Services: Painting
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July 2023 by Carlos Munoz
At first the staff members were cool and nice with me. But when they thought I left, they were making fun of the color of my skin. What a sad world we live in, man...
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July 2023 by Goodfellas Inc.
From the start had a bad feeling about them..Not friendly look like I wasn't good enough for them.. They kept asking me if I was from the area.. and how long i lived here .what does that mean???..
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July 2023 by Tim Day
Came here for a quote and was treated like trash. Owner is a nice guy but the workers need professionalism training.
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July 2023 by John Hernandez
I was thinking of getting some work done here, but saw a video of these guys being very rude to a journalist, and all the other review’s tell me it would be a bad idea to come here
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July 2023 by Alayna Jay
Such a great experience here! They were super transparent and helpful. Will for sure be going back.Services: Transmission
