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April 2024 by Luis Suarez
Awesome people
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January 2024 by Bob Solak
My driver, Kevin, did an excellent job placing my Pod in a narrow driveway. He is very conscientious of the surrondings and made sure that nothing was damaged. Kevin is a great asset to your company.
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January 2024 by RJ Borrero
Everything was as promoted. A pleasant experience.
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October 2023 by Diana M
I had a little bit of confusion with the drop off at first, but in an emergency they were able to deliver our pod immediately day of ! They came very efficiently very convenient. Kevin c was our POD delivery driver and he was very kind and all around amazing! We will definitely use pods in the future!!
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August 2023 by Lew Yedwab
We've used PODS several times, with only one significant scheduling glitch that wasn't the end of the world.
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July 2023 by kristina gaveglia
If I could give the POD company a zero star I would. Since the start they have been horrible. I have been charged over $300 more than they quoted me. I try and call the PODs advocacy dispute department and they don’t answer, don’t call back and take weeks to hear a response (if I ever do).They have made me waste countless hours on the phone on hold.Customer service is horrible. Not helpful and dose not care about their customers.
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June 2023 by Steven Broskie
The driver Kevin, Was awesome. Delivery was within the window the specified. He called 20 minutes prior to give us notice. He was patient when we still had a few cars to move out of his way. Kevin also had a great attitude and a smile throughout the hole time.
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May 2023 by Melissa Kaden
Kevin just delivered our POD. What a fantastic experience we had with Kevin. He called 20 minutes before arriving, and confirmed all the details of the delivery/placement of the POD. He was so kind, upbeat, and professional. Once he arrived, he was so accommodating and even moved the POD a few times to place it exactly where we need it. He was beyond friendly and made the entire delivery a breeze. I couldn’t have been happier with our experience with Kevin. He reminded me that service can be exceptional, which is rare these days! Thank you Kevin!
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May 2023 by Stephen Macana
Luis was the best, ensured all was well! Great guy! Thank you!
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March 2023 by Roxanne Kaplan
My move was delayed but I had comfort in knowing that my items were safely stowed until I needed them.
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February 2023 by MaryAnne Becher
Pods was easy and convenient- only reason i didn't rate 5 stars was because it was expensive, over 10K to move 2 PODS from NY to Florida. It saved a lot of headaches and was easy. i would do it again. I was recommend them.
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January 2023 by Debra Santoianni
I have used PODS a few times before. I shipped household belongings from Florida to NY. From NY to Rochester and for household items during renovation in NY. PODS was a great company to do business with. They are professional and considerate of your situation. I have recommended their service to friends and family.
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January 2023 by D Turner
I have attempted to rent one of these containers to use as temporary storage during an emergency restoration project in my home. The process was easy to do although, it was a lengthy call to get all my details answer tons of questions and listen to their disclaimer speeches. The agent on the phone was polite, easy to understand and communicate.I explained that my driveway was narrow then most and I was concerned about the size not fitting in the driveway. The representative assured me that a single car driveway was big enough for the pod to fit and that it was 8 ft wide but they required 12 ft clearance. I measured, I had exactly 12ft so figured all is good.The driver arrived the following morning and was already in the negative mindset. "Nope, it's not going to fit" is all he said when I met him in my driveway. I explained what I was told on the phone and his response was "the guy on the phone works in an office." "I do this for a living and I am telling you it is not going to fit." "I need 15 ft clearance. So I am cancelling your order."So that was my personal experience with this company. I would suggest they offer roll off service on a flatbed for people in my same narrow driveway situations. But hey, what do I know.
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December 2022 by Donna
Luis J Mendoza did a great job picking up the unit and helping me out when I had left some items in the way. He didn’t give me a hard time and explained why it needed to be moved kindly and professionally. Great worker.
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December 2022 by Donna Pacheco
Luis J Mendoza did a great job picking up the unit and helping me out when I had left some items in the way. He didn’t give me a hard time and explained why it needed to be moved kindly and professionally. Great worker.
