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April 2024 by Christopher Belizaire
I ordered a part and got it two days later. Hurrayyy
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April 2024 by Marcus Randle
I purchased a front grill, for my 2004 Grand Marquis, after I received the part it wasn’t the right part for my car. I called the customer service and started a return. Their customer service was scary quick with a response.I was completely impressed with their professionalism and customer service. Their staff is not only friendly but also highly skilled. I was refunded a full return with no problem. I will buy again with this company for future purchases of car parts.
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February 2024 by rachel chambon
Best shop ever! Hood fit perfect and delivery was on point! So fast I was shocked ! If I ever need a part again I will definitely be going through them!
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February 2024 by Spencer Johnson
Part was just as advertised
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January 2024 by City Slickers Prepping
I previously had wrote a review off of emotions and no facts. I ordered a wheel and when they didn’t answer the phone I started to question their motives. Days went by without no update besides one phone call saying I’ll be receiving the item in a few days. Out of anger I just wanted a refund, and when I got emails and no phone call I honestly thought it was a scam. I had placed the order on Tuesday and by Friday morning I received my wheel. I feel so bad and want to apologize to The Autoparts Shop. I’m sorry and thank you!
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December 2023 by Josh Mikels
This place is horrible!! I've placed my order twice now. The first time, it never shipped, and they told me it failed order authentication, even though I was emailed that the order was placed and my card was charged. I placed the order again, still hasn't shipped, and now they won't answer my calls, texts, or emails. As a business owner, I have lost tens of thousands of $$$ waiting for them! Their shipping dates advertised online are garbage. DO NOT USE THIS COMPANY!
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October 2023 by David C. Roesch
Says it's open 24/7. Nobody works at the location listed.
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July 2023 by Troy Crouch
Entire experience with this site was smooth and satisfactory. Part was actually delivered early. Couldnt be happier with the service.
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May 2023 by Julian Castillo
Placed a order for a front bumper and never received it since April 28, sent an email and just told me thanks for contacting support don't trust this site anymore
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December 2022 by Lee Cook
This place is literally a scam! I would do zero stars if I could. After I placed an order for a part, I never got an email confirmation. I called their customer support number and it went straight to a voicemail system never to get a return call. I also tried to contact them via "live chat" which just went to an email, and I got a generic unbranded email thanking me for contacting customer support. Do not put yourself through the headache of working with these thieves! Run far away!
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December 2022 by Diesel King
Great service and fast shipping!!Highly recommended for all your parts needs!!
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May 2022 by Andrew Cappola
Don’t buy from this place!!! They will pretend to ship your item even if they oversold and don’t have it in stock for a long time (weeks) until one day you get an email from some completely random spam looking email account that has no link or ties to the business saying sorry your item is canceled cause it’s out of stock. They completely messed up my schedule to have my car painted and now I have to wait 4 more months for their schedule to open up to get it in When the summer is most of the way over. Very very very disappointed in this company and I will be informing everyone I know to stay away. A company shouldn’t take weeks of pretending they shipped your item just to tell you sorry you’ll get a refund in a while eventually.
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May 2022 by Mike Harris
Ordered A front bumper, after accepting payment 2 days later I was informed that the part wasn’t in stock. I was told the refund would take 5-7 business days to hit back into my account. Well on the 8th day I called and emailed customer service. No response. I even got a confirmation email stating that they’ve received my email and would get back to me within 24 hours. That never happened either. They have a number that they text you from. Ironically they stop responding to my texts as well. I ended up explaining all this to my bank for a refund which I still haven’t received yet, and we’re at day 11….customer service sucks I don’t recommend this business
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May 2022 by Bianca Flores
The low price of the bumper cover I ordered prompted my purchase. Unfortunately, the part was out of stock. Was notified on the 8th of April and was told 5-7 business days it would be returned to my account. It is the 6th of May and have yet to receive. So if they don't have the parts in stock, be prepared to wait a month or more before you get your money back.
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April 2022 by Positive Satan
Absolutely horrible experience with this company do not do business with them ordered a hood just for them to say they didn’t have it and would refund in two full business days it’s now been two weeks and still nothing had to file a claim through the bank avoid business with these people at all costs
