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July 2024 by Nectar Feed
Will - the store manager - went above and beyond in every way to help resolve my issue A++ service
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July 2024 by Margo Talty
Thank you William for your help - you are awesome!
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June 2024 by Taylor Schneider
Unprofessional and not a clue what they're doing. Almost left store in tears I was so frustrated. Do yourself a favor go to the Verizon on Smithtown Main street.
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June 2024 by Mike Leonard
This was the best experience I’ve ever had at a phone store. I had an urgent issue with my phone and got there just prior to close. Marcus was incredibly professional and stayed after hours to help resolve my issue. He was very kind and would recommend him to anyone.
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October 2023 by Douglas A
They are a ripoff and Verizon helps them to rip you off.almost a month and a half after the return .Verizon still charges me . Only a few months with Verizon and I switched four lines to a different provider .don’t use them and you will save yourself a lot of headaches and save a lot of money. I’m still fighting about my charges ? the answer below ? from Verizon is only for show. Don’t trust them.
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August 2023 by Modi Hefetz
Very helpful
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July 2023 by Nitrous And Unicycles
Friendly staff, very helpful. Answered all my questions and helped me understand my options.
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May 2023 by duck duck goose
another rip off company like optimum. Save yourself the hassle. They do have better customer service, but it does not help when they are ripping you off.
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March 2023 by Debbie
Andrew was more than pleasant and more than smart.Took care of everything kindly and swiftly. Didn't charge me for a new remote...(they're usually $25.00!!)I asked him many questions about my phone (which is a Samsung 5G A71. They stopped making it 2 years after Samsung released it to the marketplace!)Ugh.ugh.ugh.Frustrating.And these phones ain't cheap!
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November 2022 by Christopher Michael
This place solved my problem and worked everything out.Thanks
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October 2022 by Tina Colangelo
Terrible. We upgraded our entire system and the tech left us without internet. Everything was working fine for 1/2 hour except our phone. Verizon fixed the phone and then our internet went out. Tech reported that when they fixed the phone, they somehow deleted all of our data, and then there was the infamous power outage. This was 10am this morning and still have no internet. Our network isn’t even showing up at all. No one cares we still have no service after a huge upgrade. Now I have another tech coming tomorrow and it might somehow cost me money?? How does that work? Beyond disappointed. What kind of customer service is this? And I had to call the tech, no one scheduled it for me. They just left us with no internet
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August 2022 by Christopher Konopka
The address is wrong. They are short staffed.I give Corp 1 Star, I give manager 5 stars for holding it all together, taking care of 3 customers in a timely fashion and letting me know he is sorry that there will a wait.
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August 2022 by Eric Chiappetta
Andrew was very helpful, great experience overall
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August 2022 by susan marino
Had a very positive experience.
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August 2022 by Joel Fitzer
Went to pay bill, in and out service. FANTASTIC !!!
