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“The owner Joe is a stand up guy and knows how to properly balance good business with great customer service. I was in a very overwhelming situation and had an issue with returning the truck on time. In my unfortunate experience of customer service in Carmel/Yorktown/Mahopac, I sadly hold very low expectations when it comes to how business owners/managers treat customers especially when surprise situations arise that cause an issue/interference. Joe however exceeded my expectations in every way.The issue resulting in a late drop off of the truck by 2 days was totally my fault, but Joe being upset and rightfully so, accomodated my mess up with a professional and courteous manner. He most certainly didnt have to be so accomodating but he was.Believe me when I tell you that the level of professionalism and above and beyond customer service was second to none! This alone is worth alot!!I highly recommend!!”
“The guys are super friendly and knowledgeable. I just brought my car in for my second oil change and look forward to the third. Affordable, reliable, professional.Service: General repairs & maintenance”
“Very friendly and helpful U-Haul center. We have used a few different ones and this is the best in the area. Some difficulty finding it initially with GPS, so call and ask for directions if you are unfamiliar with the location. Truck was very new and in excellent condition. Staff is pleasant and efficient. Entire rental experience, from booking to return, was smooth and easy.”
“Hired a 20ft truck plus some dollies from here through the U-Haul website for a weekend move. The guys in the office were well prepared and had everything ready to go and answered all the questions I had. The truck itself was in great condition. On return I pulled up on the adjacent road and one of the staff reversed it back in and signed it off quickly. It was a pleasant experience all round and I would use this business again.”
“I just can say that U-haul communication center is not good. After a lot of tries and 2 hours of being kept waiting , realized the number for this xenter is not what appears to be on Google map. Found it and called them and problem solved”
“We have been shopping at Home Depot since I can remember. The Paramus NJ in the last 20'years has been our go to spot. Although we have mostly enjoyed positive experiences this morning was exceptionally pleasant.An associate named James in The Truck/Tool Rental Departmental went above and beyond to make sure our experience was a positive one. And we t was thanks James”
“Always helpful. Never a hassle.Everyone that I interacted with at this site was professional, courteous and extremely helpful - every time!The equipment is always clean and well maintained.”
“Pawan K. is a floor specialist. He listened to what we desired for home flooring. Pawan is knowledgeable. We told him what we wanted ; and he showed us what we desired. He also informed us of other ads ons that we also need for the home project. Pawan was there to direct and guide us in to making the best choices for our project. He left a good impression on us. We felt like we were talking to a friend. Thank you Pawan.”
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“I rented a uhual from this location everything went smooth and good with no long waiting time. I was out with my truck in 10 minutes. The guy that works there is extremely helpful, friendly and amazing!!! ? ? ? I would rate them 10 star ⭐ ⭐⭐⭐ ⭐⭐⭐⭐⭐⭐”