911 Restoration of Westchester NY

Most Recent Comments

• January 2018 by Joseph M.
  Honest about our situation. Said we did not have a problem which was a relief to us. Courteous and honest--Thank you!!
• October 2017 by Susan G.
  I really wanted and intended to have a good review for this company. It was especially important because I had a flood in my apartment and depended on my insurance company (Kemper), (Methinks, skip them!), who put '911' in charge of helping me with a bloody nightmare of damage and other problems the flood caused me! At first I thought it would be okay, but it turned out to be that '911' was just as bad, or WORSE THAN the flood! They didn't do the job right by ANY STANDARD, NEVER BOTHERED TO CALL ME BACK, AND DISRESPECTED ME IN EVERY WAY POSSIBLE! SO WHATEVER YOU DO, STAY CLEAR OF 911 RESTORATIONS! HA! RESTORATIONS! IF YOU WANT ANY JOB TO BE MADE WORSE, CALL THEM IMMEDIATELY! STAY CLEAR!
• May 2017 by Jeffrey Z.
  We found out that our hot water heater had failed and that our basement was flooded at 4PM on a Tuesday. My wife called about 8 different companies including Serve-Pro which does a lot of advertising. None of the companies would come out to start work limiting the water damage until the next day, except for 911 Restoration. Adrian Ruiz of 911 was at the house by 6PM and the company was drying out the basement the same evening, limiting the damage. Mr Ruiz was extremely helpful and knowledgeable with cleanup and insurance issues. He helped ease our anxiety also. He informed us how to begin insurance claim process. He kept us updated daily on cleanup progress. We definitely recommend 911 and especially Adrian Ruiz for anyone needing this type of service.