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March 2024 by JAMES Martin
Well, it's not like the old days. We're you can ask for help with anything and Get someone who's knowledgeable. There lucky to even point you in the right direction when looking for something. There's times that I walked back and forth got different answers and I got fed up and walked out.
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February 2024 by Ruben Rosas Mejia
The store is well stocked and has almost everything.
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February 2024 by Erik Lindholm
Thursday night prime ribs is the best!!
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February 2024 by Beth R
If you go to the windows/millwork department - Markell was a phenomenal help to us. Rare to find these days. He was extremely knowledgeable, articulate, patient and detailed...next level service!!
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February 2024 by Helen M.
Tonya went above and beyond to help me find things and make sure the hardware fit.
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February 2024 by Edward Gomech
Great place and helpful staf
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February 2024 by Opal C
I bought a washing machine in November and I was awe when the delivery guy took my phone and answered the survey himself. He thought I was going to give him a bad review because he took it out the box on the gravel and brought it in the house on the side even though there were clear instructions not to do that. So, I pointed it out to him. He sat on my dryer itwas a mess. Home depot or the delivery company needs to hire people with better customer service. He has no right to take my phone 1st thing and then to DO the survey. That guy should not be trusted in people's house. Who knows what he is doing to older people. I called customer service to complain and the girl who answered laugh led. She told me someone would get back to me within a day am yet to hear from anyone. Be careful everyone.
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February 2024 by cool products electronics
Those who work there need to be more responsible and help find what the customer needs because many times I have gone and they do not want to help but some employees help very well compared to other places, being friendly does not cost anything.
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February 2024 by Gaby A.
Usual Home Depot experience with lots of options in the garden and landscaping. 4 stars because the checkout always feels clumsy and slow, plus no Apple Pay. Returns take quite a bit of time.
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February 2024 by Dustin Johnston
Online order system for pick up orders (especially curbside pick up) is absolute garbage at this store only. I should have ordered Amazon and def will moving forward
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January 2024 by Edinan Pereira
I love this store
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December 2023 by Hudson Highlands
Been to a lot of Home Depots, but this is the only one where a septenginarian held the keys to the boxcutters and was extremely rude to the woman who wanted to buy them. (Repeatedly asked me not to hit him with my cart when I was over a foot behind him)
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December 2023 by Harry Torres
The staff here does help and locates other employees who can support in correct department. I have shopped at multiple Home Depot. The staff makes the difference here in Danbury.
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October 2023 by Mike W.
Service here is the worst. You have to chase down certain floor reps just to ask them a question. The other reps are walking or sitting down carrying on conversations and act like your inconveniencing them to ask anything. Spoke to 7 different reps and 2 more than twice just trying to get someone to cut some lumber for me. I literally timed that I waited over 30 minutes before I got feed up and ask for a manager. The manager got someone rather quickly, but the guy didn't have on any orange or display any markings that indicated he was an employee. If the manager didn't wait until he showed I would of never known he was supposed to be there to assist me. The manager even had to tell him to come to the right saw. After all that waiting and chasing down someone for help I was told they couldn't cut anything under 12 inches! There were no signs or anything to inform customers of this. Nothing! They suggested I use a hand saw, but I wasn't going to give that store or company my money after that. I will shop at Lowe's or the smaller chains from now on. The customer service here sucks! The employees are not friendly and pacify you like they are getting help, but they really don't care.
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August 2023 by James Capasso
DO NOT BUY appliances from Home Depot in Westchester/Bronx County....We went to Home Depot never thinking we would appliances from them and thought "wow, it was so simple !!"..BE WARE...Their delivery company Temco is a nightmare...They are unprofessional and have no consideration for your time...We wasted 2 separate days with scheduled deliveries and twice they did not deliver....Called over and over.. on hold for 30 minutes at a clip...Lied to by dispatchers and supervisors -- no one knows where and when you are getting a delivery.; Home Depot has no control and is no help....Go with a reputable appliance store...Stay away !!