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January 2024 by Nini M
I placed an order on monday and got my package the same week. they shipped out my package really fast.
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October 2023 by Mrs. Cook
Great customer service.Ordered online and the item was exactly as described.Great prices too!
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August 2023 by Tiffany Stewart
I found the product I wanted on the site and saw it was available for pickup. It is a warehouse but if you show the staff the webpage they're able to get it for you and have you pay in store which is what I did. The selection is great. Staff were very friendly and I was glad to see they had my entire order in stock and ready in minutes.
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July 2023 by Kay Noba
I placed an order on July 2, today I received a notification that the order was picked up. The order was not picked up by me. I’ve been trying to reach them since Monday to get a status on my order but no one picks up. A few years ago, I ordered from them several times and had no issues. The manger at the time was attentive and always picked up when you call. I’m not sure what happen. If they can’t replace my order, I want my refund ASAP.
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March 2023 by Stella N
i ordered 2 wigs Sunday and i already received them, 1 of them was not the same as what i saw but i still love them and im grateful for the speed
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January 2023 by Svveetyann
Placed an order online. Beauty of New York has great prices, my order was shipped the next day. I emailed them with questions and they replied promptly & professionally. Will definitely be buying from them again.
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September 2022 by Mish Jackson
I was so afraid to order for the first time, but so happy I did! I am so impressed! I am one to not give any reviews, but I was compelled to with your quick delivery of one-day (yes, with the free shipping method!) and receiving EVERYTHING I ordered, exactly as ordered. You have gained a lifetime customer! Truly, I really am impressed! Bless your business.
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August 2022 by Briana Nelson
Had to write a review because I was skeptical due to other reviews, but I’m soo glad I went for it! I placed an order yesterday, in time for same-day shipping out and received my order today! Delivered in 1 day. I received everything I ordered (7 packs of Xpression hair, Neatbraid gel & Shine N Jam) and it came neatly packaged (the pic is not how it came). To the ones who are skeptical… go for it! ?
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July 2022 by Darthena Culpepper
Order somewhere else if you want to ensure you will receive the right items!
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June 2022 by Teresa D Watts
I have been shopping here for years, so I placed my regular order ,and I ordered a eyebrow pencil, and its shows on the picture that its a regular stick. I end up getting a liquid eyeliner. I then reach out and they tell me its what I ordered , I'm like uh no its not, I SEND PICTURES, AND STILL DENIAL ON THEIR END. They then send me pics of what they sent me, Im going to post what I purchased, and what I got! Im so done with them. Talk about petty! I have spent alot of money with them(never again) If yall made a mistake just say it, dont alter the pic, we both have pics so whos lying?
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June 2022 by David H
As a small business owner myself, I am VERY critical of the vendors I buy from. After being in the retail business for almost 40 years, I have seen & heard EVERY story about why a customer is unhappy with their purchase from a particular establishment. I warn you, as buyers, we must take these ****** reviews with a BIG grain of salt, as the expression goes. So many people leave these unfair, scathing, & frankly slanderous reviews because THEY are mistaken, sometimes just plain liars, & other times just plain ignorant! It's really pretty rare that an established, legitimate business does some of the things these people write about. I'd say that 9 out of 10 of them are not legitimate claims! I mean it. It doesn't take a pro to see that....when someone says that they bought THREE wigs, & the 100% human hair wig "felt like dolls hair", & would be out $70 for the purchase....well that just says it all! How could three 100% human hair wigs POSSIBLY cost only $70! Jeez, even ONE 100% human hair wig, with any length to it at all, would cost more then $70.ANYWAY, I want to say that while I only buy one particular product from these folks, They have the best price in the country, offer free shipping for just spending over $70, and their packing & shipping services are excellent! I have to agree with *************** These guys do it right every time. I have never had an incident with them. I highly recommend that you "on line" wig buyers support your LOCAL beauty supply stores, buy your wigs 'LIVE" so as not to take any chances of bad product or wrong product being shipped to you from an on line purchase and, IF YOU DO buy on line, only buy NAME BRAND LABELS made by companies that stand behind their products, not these "fly by night" no name guys that ship their wigs in zip loc baggies with no labels. Cheers to all!
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June 2022 by David H
As a small business owner myself, I am VERY critical of the vendors I buy from. After being in the retail business for almost 40 years, I have seen & heard EVERY story about why a customer is unhappy with their purchase from a particular establishment. I warn you, as buyers, we must take these ****** reviews with a BIG grain of salt, as the expression goes. So many people leave these unfair, scathing, & frankly slanderous reviews because THEY are mistaken, sometimes just plain liars, & other times just plain ignorant! It's really pretty rare that an established, legitimate business does some of the things these people write about. I'd say that 9 out of 10 of them are not legitimate claims! I mean it. It doesn't take a pro to see that....when someone says that they bought THREE wigs, & the 100% human hair wig "felt like dolls hair", & would be out $70 for the purchase....well that just says it all! How could three 100% human hair wigs POSSIBLY cost only $70! Jeez, even ONE 100% human hair wig, with any length to it at all, would cost more then $70.ANYWAY, I want to say that while I only buy one particular product from these folks, They have the best price in the country, offer free shipping for just spending over $70, and their packing & shipping services are excellent! I have to agree with *************** These guys do it right every time. I have never had an incident with them. I highly recommend that you "on line" wig buyers support your LOCAL beauty supply stores, buy your wigs 'LIVE" so as not to take any chances of bad product or wrong product being shipped to you from an on line purchase and, IF YOU DO buy on line, only buy NAME BRAND LABELS made by companies that stand behind their products, not these "fly by night" no name guys that ship their wigs in zip loc baggies with no labels. Cheers to all!
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January 2022 by Monique Diane
Every time I order from Beauty of New York, I get it super quick and neatly packaged. And they keep you notified every step of the way. Love them!!
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November 2021 by Lucretia Valcourt
Talk about a fast shipment. I ordered the item yesterday and received it today. The wig is like the picture excellent quality and exactly the length and hair texture I was looking for. Happy with my purchase. If I order today I hope I get it by Tuesday or Wednesday.
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November 2021 by Rita B
I purchased 3 wigs. I have tried on 2. One was so so. The second one would not fit a doll's head- it tore as I tried to pull it on my head. The hair felt like doll's hair, certainly not human hair as advertised. I complained and was told there is a 20% restocking fee, wig can not be worn or taken out of package, and I have to pay return postage. Its not worth it for a $70 purchase. I am out $70. Avoid this company.
