-
April 2024 by Claudia Araujo
I had expectations, I bought a marbling and two types of piononos. I bought 3 different portions to try but it turns out that the bread is so dry that it is difficult to pass.I think that between a rich moist bread and a dry bread and on top of that it is sweet either because of the jellies they use or the white nougat.In my opinion, a little humidity would be good for the pionones, the powdered sugar that goes on top of the dessert was too hard. ?I had to throw them away completely disappointed.
-
March 2024 by Cindy Melgar
Terrible service . While I was telling the girl I needed, she was talking to her co-worker, ignoring me. What they talked about with their friend was more important than serving a client ?k
-
February 2024 by Edwin Sorto
Great place but service stinks zero at costumer don’t let use the bathroom stating that is out service and besides that they don’t care about the needs of the customers imagine if you have some type of disability this is not the place to be shame on
-
February 2024 by Taste Bud
Traditional style colombian bakery, lots of cakes and sweat treats but also serves hot food. I used to come here years ago, but they started to let the place go, so i stopped going. I decided to give it another chance, and apparently, someone finally found the bucket of soapy water and the rags in the back because the place looked alot cleaner than when I stopped going there. I got some empanadas and the crispy pork belly. The beef empanadas were great, but the baked chicken empanadas were a bit dry. I will definitely come back here again.Parking: There is a big parking lot in the back and the restaurant has a back door.
-
January 2024 by Estef R
The female manager and workers are very unprofessional. A mistake was made with my order and instead of correcting the error I was punished and money was stolen from me. Very disgusting behavior. The female manager doesn’t know how to speak with customers and gossips with her coworkers about customers.
-
January 2024 by Kat
I ordered 2 empanadas de carne and 2 arepas de elote and the worker told me to wait a few minutes which I assumed was for the empanadas. They ended up telling me I was charged for 2 arepas de huevo which I never ordered and I have no idea what that is. I told them a mistake was made that I ordered 2 empanadas. The worker told me they couldn’t refund me and they told me to pay attention next time. I was charged $12 for 2 arepas de huevo. I was given 4 empanadas total because they refused to refund me. Empanadas are $2.50 each so 4 empanadas does not equal $12 so they stole money. I called to complain and the manager said nothing else could be done because it was my fault as much as it was the worker’s fault. She said the food had to be thrown out so that’s why they wouldn’t refund me. I wasn’t the one that made the mistake but I was punished and the female manager spoke to me very unprofessionally. I will NEVER give them business again. They are a bunch of thieves.
-
January 2024 by Brenda Godoy
Today I had a bad experience with an employee just because she said not to greet her in the morning and she did not hear the greeting that is not my problem and their duty is to attend, she did not respond to greetings, she repeated good morning to me twice until I told her I answered, he moved to attend to me, Very Bad Action on His part.
-
December 2023 by Rhonda S.
Nice bakery that serves pan de Queso of bread with cheese. There are a few different varieties but all are delicious. The bakery also has hot food & cakes which are not too sweet. The tres leche & Almohabanas was great! The service is nice & the decor is pleasing.
-
December 2023 by Rachel Chappell
I buy here all the time because the food is very good and not expensive.However, I went in today and spoke to a young lady and she could not speak English she had to ask the older guy to take my order.They talked amongst themselves and laughed and I felt extremely uncomfortable.I speak fast probably that’s why she didn’t understand me.Please have English menu and people who speak English that way they can understand.This was a very uncomfortable encounter and for staff to laugh at me that’s not acceptable.
-
October 2023 by Lydia R. Khan
Purchased a tres leches birthday cake! Was NOT disappointed! Highly recommend.
-
August 2023 by Yadira Berrios
Bad service the one who was serving us was so rude and with a attitude
-
August 2023 by Kimberly G.
Every baked good I have ordered from here is so good. They taste fresh and delicious. They have the best Tres Leches Cake in Long Island hands down. The flan cheesecake is really good. The restaurant is clean and they even have tables to sit and eat. My only issue is that the counter can sometimes be chaotic. There is no clear system on how to order and when they have a lot of customers it gets crazy and unorganized.
-
July 2023 by patricia arias
Very good service and clean place
-
June 2023 by Jamiee M.
The yummiest 3 leches cakes, and desserts you can possible imagine. You can call to order in advance, or order in person. You won't regret!
-
June 2023 by Jasmine Rivera
I’m gonna start by saying that when I walked inside this bakery my mouth literally watered from all the delicious options I saw, so at first I thought to myself woah I’m in heaven. Till it was time to order, first of all they have so many options and no descriptions whatsoever makes it a little hard to chose without having to ask, and this is we’re the problem starts. I’m gonna say this as a 15 years customer service employee if you hate your work and to deal with people please do everyone a favor and get another job. This front girls here have a serious issue and I’m hoping management or someone who can do something read my review. This girls here act like we asking them food for free, not only the long faces but they have a nasty attitude. My friends from school always come here. We have a cosmetology class and we usually get something in our break, I decided to join my class and the way they was looking at us was so disgusting. Not only the poor customer service but a juice is almost $9 are you serious?? This place needs a wake up call for real. I came to try the flan but I will probably never buy here again. Spend your money somewhere else and save yourself a headache. ?
