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February 2024 by Diane M.
I have been shopping at this store in West Hempstead for a long time, but recently I had to return several items. Both were produce, one item was celery which was brown and rotten and the other was wilted lettuce. Today I bought Applegate farms ham. When I opened the Package to make sandwiches the ham appeared to be old and dried out and just fell apart. I will be returning it tomorrow. Also I noticed it was on sale. It appears that when products are old and getting close to expiration they put them on sale. That's not my idea of a sale. Although this store is very convenient and close to my home I am seriously thinking that I need to find a new place to shop. Btw this is the 2nd time this week I had to return a product.
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January 2024 by Inga Mullins
Great sales team, courteous. And very helpful
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January 2024 by Jaesik Pak
Don't go to stores that are selling you out. Be especially careful with OTC cards. When you purchase an item, you will receive a balance on the receipt. I bought a 2.29 won worth of lettuce, brought it home, checked the balance, and found out that an additional $62 had been taken. I called the police, but they didn't help...
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January 2024 by Claudia Araujo
I have been a customer of this place for years and this girl is always there in the morning and every time I go to scan my products and I have a problem scanning she is always in a very bad mood I asked her if she could help me and she told me I don't have to do it and He spoke to me from afar without getting closer to see the problem I had. Very bad experience with this person with purple hair, very bad service. And not only with us because another person came asking her to please help and she said that it was annoying and ignored the person until later because she has no option she comes to help very reluctantly. The lady who helps in the afternoon is very kind and respectful. Terrible experience at this stop and shop. They hire people who simply seem to force them to work because they have a really offensive attitude
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December 2023 by REAL TALK WITH QUEEN SAPPHIRE
I love stop & shop. I love the sales and the amount of options they had. I miss the stop & shop that was close to my house but they close it down so I do have to travel to get to stop & shop but it's worth it.
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November 2023 by John Dough
I had an emergency late night at 9:59, a minute bedore closing i pull up to stop and shop looking for diapers after my daughter pees through. Im in a pinch, none of the 24 hour walgreens carry a good selection, the specific diapers right for my daughter.As the store manager turned people away, i ran up and said "really quick, just diapers". He said sorry were closed. I thanked him and walked away.Suddenly, i hear a voice as im walking away, "ah its diapers, i cant have you not get them", and i turn around and bolt in. I grab my diapers and he even reopened a register for me because they were all closed at this point. Otherwise my only option would be in new hyde park which would cost me an extra hour of driving.Very thankful
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November 2023 by Brandon McCants
Great place! I really like the update that was done on the outside and inside....
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September 2023 by Enn Ess
I only went to this location because it was close. I normally drive right past this store and go to the one in West Hempstead. I should have kept going. This location looks dirty and neglected. Always has a funny smell. The only positive was that the employees were very helpful. Especially the associate in self checkout.
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August 2023 by Enn Harvey
I only went to this location because it was close. I normally drive right past this store and go to the one in West Hempstead. I should have kept going. This location looks dirty and neglected. Always has a funny smell. The only positive was that the employees were very helpful. Especially the associate in self checkout.
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July 2023 by Dalt B.
Employee thief as bad as shoplifters. Visited the Hempstead store (#556) on July 22, 2023, (3:PM) to return bottles. I redeemed bottles at the machine and went to Customer Service to cash in. The young male associate took my four receipts and gave my $5.00 less than the $17.50 I was supposed to receive. I turned back to question him and he stated he only had three receipts. No! I did not make a mistake even though he presented his ticket showing three bottle receipts. Is my fourth receipt the one he'll cash in later for himself? Curious to know how many other customers he has done this to! Scammers should be limited to the parking lot and not working Customer Service. I did not make a scene at the store, but notified the company by telephone the following Monday. Haven't heard back from them yet- one week later. Theft does not appear to be a big issue to Stop and Shop when it's the store employee who steals from the customer. Mr. A should be ashamed of himself !
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July 2023 by Dalton B.
Employee thief as bad as shoplifters. Visited the Hempstead store (#556) on July 22, 2023, (3:PM) to return bottles. I redeemed bottles at the machine and went to Customer Service to cash in. The young male associate took my four receipts and gave my $5.00 less than the $17.50 I was supposed to receive. I turned back to question him and he stated he only had three receipts. No! I did not make a mistake even though he presented his ticket showing three bottle receipts. Is my fourth receipt the one he'll cash in later for himself? Curious to know how many other customers he has done this to! Scammers should be limited to the parking lot and not working Customer Service. I did not make a scene at the store, but notified the company by telephone the following Monday. Haven't heard back from them yet- one week later. Theft does not appear to be a big issue to Stop and Shop when it's the store employee who steals from the customer. Mr. A should be ashamed of himself !
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June 2023 by MARI MCKEMZIE
So I came here for BBQ essentials, hot dogs, burgers, buns etc. I'm not from Long Island and I was using Google. I actually was going to another grocery store when I noticed the stop and shop, but it was the rear of the store. I saw a driver in one of the smaller vans and asked him how to get to the entrance. This man was so disrespectful and extremely unprofessional. Keep in mind I'm with my 3 daughters. So I pulled up opposite of him and asked " excuse me, how do I get to I fron of the supermarket?" His response was " well this is the back so the front would be around the other way." Ok... so I said we'll I'm not from here I'm from Brooklyn and don't which way to go. He said the roads in Long Island are the same in Brooklyn ?. At this point I'm getting upset because he's being rude for no reason. He never directs me, I had to say you know what no need to be rude. And drove around the block, and went the long way because I truly didn't know how to get in. In all if you have an employee regardless a driver, stock person or cashier, once you put on a uniform you represent that establishment. This was the most deplorable treatment ever!!! I won't return here.
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April 2023 by Elizabeth Tate
Cashier Karen was very rude. I get it we have bad days sometimes but that doesn’t mean you take it out on other people
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April 2023 by Joseph Bouton
The staff were friendly, the produce was fresh, and the store was spotless.
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February 2023 by Barbara
The west hempstead store is great.The Hempstead store has been awful for a very long time since all the good management transfered and or left the company. They continue to be expensive in a low income neighborhood as well. The only reason I would go there now is for organic applesauce.