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February 2024 by Teresa Mejia
Shouldn’t advertise that they are open 24hrs when it’s only pharmacy drive thru. Maybe specify that so people don’t drive there and waste their time.
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February 2024 by Dee D.
What a sweet job working at Walgreens in Hempstead, imagine getting paid to close the 24-hour store to the customers and still get your paycheck at the end of the week. That's exactly what Walgreen's in Hempstead do! I went there on several visit after 12 midnight and it was closed ..lights on, staff was there but doors closed to customers . did a follow up call the following day a man answered the phone and said they are open 24 hours.... really!!!! I told him I was there 2/3/2024 @ 1:00am along with several other people with their children and the doors were closed with the lights on... do you know what that man told me in response? he said (we always close when we are short staff) .... sounds like Hempstead management is making its own executive decisions regardless of Walgreen's headquarter rule that the store should be open 24 hours to the customers. I think its terrible how this pharmacy treats the community!
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February 2024 by Abrianna Arcila
I just left Walgreens camara don’t work at all so that means anybody can steal ; I left my switch with my wallet in it in the counter . Came back 4 min after I realize and the store manager said camara don’t work came to the police to do a report hopefully when they come they can see the cámaras
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January 2024 by Taylor Lovato
They do not have much variety for female sexual health products
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December 2023 by Phyllis G.
My husband MD ordered post open eye drops for him. 10 days later I am still waiting. The phone answering machine said it is out of stock, was ordered and should be ready the next day. 10 days later and he is still waiting. The staff is not very helpful and cannot give a direct answer. Customer service training is greatly needed
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November 2023 by umer javed
Absolutely terrible customer service experience at the pharmacy . I came all the way here because they are 24 hours with my sick kids in the car and they literally told us information bit by bit then told us our insurance isn’t working (which isn’t possible). I asked the guy if he can use my HSA card number, he said no; I asked if they use Apple Pay, he said yes. They told us to wait 10-15 minutes to mix the medication.When we came back around to get the medication it was almost as if he had amnesia and didn’t know who we were running through the whole process again. Then! They said they don’t take Apple Pay. My husband found a physical credit card to pay with and they made us wait another 15 minutes again!!!Absolutely the worst pharmacy!! They had 4 people working and truly the slowest and most unusual service possible. I would give them 0 stars if I could!
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November 2023 by Clarence Starks
The absolute worst when it come to pharmacy customer service. Avoid this place at all cost. They treat you like a number.
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November 2023 by Dj Prophecy
This is the worst Walgreens! Service is the worst! Don’t come if you expect to get out quick. The workers are slower than a snail.
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November 2023 by Katy R.
I had to get my medicine for my ear since Friday, the women at the counter claimed that my doctor's assistant was rude and that's why my medication could be ready..what do I have to do with that?. Came back Monday nothing..returned Thursday and there was a looong line. I have migraine because of my ear and did not want to be on the line so they deny my medication.
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October 2023 by Ula M.
I'm so disapointed, I asked doctor to send prescription to Walgreens pharmacy only because he was in pain and I wanted to pickup at drive true window. They closed the window because they were short staff but didn't think about disabled people who can't go ti the store. I was calling and trying to explain the situation but received cold answer that window is closed.
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October 2023 by romone costley
Terrible customer service drove how many miles for 24 hr store to be closed because they only have 1 girl there at night and she took her break at 4am telling customers to wait 40 minutes in the dark parking lot some people didn't drive and it cold this store manager should do better there should never be a time your customers are left out in the cold
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July 2023 by cutie pie
Long story short. A nice lady named sarjeet helped me with my walgreens awards. Fir some reason my clipped coupons wasn't registering when I dud my shopping. Low and behold after about 30-40 minutes this nice lady was determined to give me my savings and she did. I ended up getting 20 bucks off my items. Every little bit helps. She's awesome. Alot iof people wouldn't take the time .She gets her props from me. We need more people like her. ??
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July 2023 by Jacqueline M Scott
Please don't waste your time with this pharmacy.
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July 2023 by Eng. Fausto Marmol
This lady with the long threatened hair. Said is closed. I came in during business hours. Very unprofessional and rude.
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July 2023 by Mark Ayuba
Yesenia the so called manager, the fat, unattractive woman with glasses, was very rude with a condescending racist tone; I don’t understand how she is a manager. She stares at any black person like they are beneath her and will do bad. Walgreens from 6 am to 3 pm is a horrible time, they will hassle you. She is making this company worse.