-
November 2023 by Amanda Kent (Mandy)
I've bought 2 cars with enterprise and both times I was taken care of with the utmost respect. The people who work for enterprise don't make a commission on the car purchase so they go above and beyond for your needs. I wouldn't go anywhere else to purchase a vehicle.
-
November 2023 by Paula Ferrari
I recently purchased a vehicle from Enterprise Car Sales in Henrietta NY. Not only did Jack make everything go smoothly and effortless for me, the staff in house was phenomenal. Everyone I came into contact with welcomed me and asked if I needed assistance. It stands out in my mind because it was 5 different people. I have and will continue to recommend Enterprise Car Sales Henrietta to family and friends.Thank you all again for your help and support!!!
-
November 2023 by Shawn Batz
Nico and Q did absolutely any and everything possible to make sure my family was able to get the vehicle we wanted. This is my second time working with Nico and would recommend anyone to work with him and Q. We will be returning for our second vehicle in a few months and wouldn’t want to work with anyone other than these two. The Batz-Brown family appreciates you!!!!
-
September 2023 by Denise Santiago
I worked with Jack and he made it very easy for me to purchase my vehicle he got the vehicle within my price range and everything went smoothly. I would highly recommend Enterprise to my friends and family in addition I would definitely go back to Enterprise to purchase more vehicles. If I could give them 10 Stars I would!
-
September 2023 by Andrew Miller
Vultures.My personal vehicle was involved in a collision a couple weeks ago. My insurance co setup a rental vehicle w/ enterprise.Today, my wife received a phone call from enterprise car sales (different division than enterprise rental). The agent stated to my wife, “we hear you are in the market for a new vehicle.” My wife said, “we are?” My wife explained we don’t know if we are or not…and she didn’t understand or appreciate the call. Eventually the agent hung up on my wife. Then my wife called Enterprise rental, and asked for an explanation. The rental agent told my wife that our collision shop advised enterprise that our vehicle is a total loss. And that the reason she got a call from enterprise car sales was, “because of our system.”In reality, the collision shop hasn’t even started work on my vehicle yet. So nobody knows if it’s a total loss - not me, not the collision shop, the insurance co, nobody. Further, the collision shop assured me they have strict privacy guidelines such that they cannot and would not share any personal information with outside entities without their customers’ consent - including rental car companies. Finally, the collision shop pointed out that it is not them that totals vehicles - it is the insurance company that does that.I can only conclude therefore that Enterprise fabricated the narrative that my vehicle is a total loss in order to justify cold calling my wife to try to make a sale. This is totally unacceptable, unethical, and unprofessional.I won’t ever do business with Enterprise again.
-
September 2023 by Angelica
Nico is fabulous and has a great staff. They go above and beyond to make sure you're comfortable and satisfied. I would recommend to everyone!
-
September 2023 by Maria San Fillipo
I always have a great experience with Enterprise! Megan helped me find a car I can afford! Niko was amazing and also took care of the details! That’s why I keep coming back!!! They take care of you no matter what it is! Thank you Megan and Niko!!!
-
July 2023 by Latoya Jackson
My 2nd experience with Enterprise Car Sales, they didn’t disappoint. Always amazing customer service/support.Thanks Jack and Jenelle for always being professional and informative!Honorable mention; All the other amazing staff.
-
July 2023 by Carolyn Houston
Upon arrival I was greeted with two smiling faces, Jenelle & Jason. Turns out I spoke to Jason in 2023. He was just as pleasant then. He worked with me to get what I wanted at a rate I could work with. The entire experience was very positive. Thank you Jason & Jenelle!
-
June 2023 by Kurt Lawson
Megan Thomas was wonderful. Helped me get a vehicle in about 90 minutes. Very friendly and professional. All the people at Enterprise car sales on West Henrietta rd in Rochester were outstanding. This is my 2nd purchase from Enterprise and I'll definitely refer my friends to go there
-
May 2023 by Megan Ohora
Derrick Members out of the Rochester NY enterprise car sales was THE BEST!!!! I would highly recommend working with him. He was very attentive and handled everything with a smile on a face and laughter. Everything went smooth and comfortable. Thank you Derrick ?
-
May 2023 by J A
Excellent customer service! We recently bought a used vehicle. It had a minor problem the first week we got it and the staff sent it off to a local dealership to get it fixed. They gave us a rental car and took care of it for us. We feel like they went over and above and we have no complaints. We mostly dealt with Janelle. She was very knowledgeable and friendly. We appreciate it and would recommend Enterprise to our friends and family.
-
April 2023 by Kim Amadeus
Second car I buy with enterprise and it’s always a good experience. Staff is always so knowledgeable and helpful and will go above and beyond to meet your needs and make sure you are happy with your purchase. A special thanks to the Henrietta location (car sales) you guys are the best!
-
March 2023 by Mark Goldberg
Great experience, staff was helpful and super friendly.This is going to be one of the best experiences I've had and buying a vehicle in a long time Great job guys and girl
-
March 2023 by Zach Fay
Had an excellent experience at Enterprise Car Sales. Jason and Nico were fantastic to work with and made the whole process easy for me.
