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April 2024 by Jay59
Employee name “Bilal” rude, arrogant, very nasty with a bad demeanor. Snaps over the speaker at the drive through. Shoves a full cup of hot coffee with the lid on an angle. I will NEVER go back to this store. We patronize Tim’s 10 times a week. Last time after today. This employee should be terminated for how he treats customers.I did call guest services following this incident. I have never experienced this from any service I ever visited. Several weeks ago he did the same to my wife. She went into the store and confronted him. Tim Hortons should be ashamed of keeping an employee of his character.
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March 2024 by Jon Fernando
General fare for Tim Hortons. Larger vehicles like pickups need to be cautious in drive thru as the turn is very tight. Former 24hr location, no longer open 24hrs.Parking: Small location. Shares entrance way with Red Roof Inn on West Henrietta Rd. Right turn exit only onto Lehigh.
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March 2024 by Stephanie Turman
Website/Google says this location opened at 5am. I went there around 5:10ish and tried opening the door… door doesn’t budge yet as I was walking upto the entrance I saw staff inside… even saw a window decal saying they’re supposedly open 24 hrs… so much false advertising…
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February 2024 by Angel Wainwright
I sent my friend to pickup my mobile order and the manager gave her a HUGE problem about pretty much everything. Refused to give her the timbits for $1 like it said it was online every Tuesday. Then proceeded to tell her that they don’t make the waffle sandwich anymore when it’s very clearly pictured on the menu? Lots of attitude for no reason. Clearly this manager doesn’t know how to treat customers and should not be in that position. I would take the time to go all the way to east henrietta road before getting anything from this location again.
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December 2023 by sue baginski
Ordered two sausage biscuits must have been old biscuits because they crumbled as soon as I took them out of the bag. One bite and fell apart cheese was all curled up on sides looks like they used imitation worst breakfast sandwiches I ever
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December 2023 by Jeffrey Cellini
Donuts are $.37 cheaper than Dunkin Donuts across the street…..easy access in and out of parking lot…friendly customer
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November 2023 by Diane Crandall
Wish they would come to Florida. Great coffee and donuts.
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November 2023 by Gabriel Scavo
Great stuff at this location, always hits on the 10/10! We like to eat here for a special breakfast and their variety of refreshers are fantastic if you don't want to taste redbull in a drink. Yummy breakfast wraps too!
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November 2023 by Louise Carson
I ordered just a drink - coffee latte with peppermint, after paying more than the sign indicated I waited at least 5 minutes to receive the drink. The line behind me grew, the girl at the window said nothing; like "sorry for the wait". When I finally received it, drove away and started to drink it, it was not peppermint! Just coffee and some whipped cream. That's my last visit to Tim Hortons!
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November 2023 by John Spaulding
Had a quick meeting at the Canada chain. It appeared they were understaffed, but got the food and beverages out as well as expected. It's the normal chain you find everywhere. It was clean, but a little chilly. Parking is a little tight and entrances/exits can be tricky if you're not familiar with the area. Quick access to 390 and the Thruway.Parking: Runs the perimeter of the building with a drive through.Wheelchair accessibility: Compliant as per code.
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November 2023 by Ian Laird
Love a good Tim Hortons. Pleasant place with good coffee, donuts, and more. $2 any-size lattes after 2pm are especially a favorite!
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October 2023 by Amirs Sittu
My favorite go to spot when I want coffee. Love the coffee at Tim's,they always make it exactly how I ask. I've tried different things and have never been disappointed. Employees are really nice and friendly,the restaurant is clean. I wish they were open later than their current hours.Vegetarian options: Vegetarian sandwich options are pretty good
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October 2023 by Tiger Woods
Closes doors two hours before closing time , claims no staff, several workers on the shift clearly visible inside and cars waiting over 10 minutes with only two cars in lane, older guy working very rude and not welcoming I think he's the owner.
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October 2023 by Linda L.
Hit or miss, usually great. Love their vanilla syrup in a double double. Sometimes the drive thru line is pretty long, but the workers are always polite & kind.
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September 2023 by Linda Famous
As an out-of-state person, I love Tim Horton's and try to stop for coffee and donuts whenever I have the opportunity.Parking: The parking lot was easy to access and there was plenty of open spaces when we stopped for breakfast.
