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“Pedro Ortiz was the service technician assigned to me and he arrived very quickly. He communicated with me before arriving, was friendly, personable, and caring. I was grateful for the excellent customer experience he provided. After getting my car up on the bed, he was kind enough to offer to drop me off at the car rental. And he texted me a photo of my car at the repair shop, after dropping it off, for my peace of mind. Thank you!”
“Called for tow 5:30 on a Sunday. I don't know if by dumb luck or not, but Ali was available and very quick to respond. Had me picked up dropped off to the intended location within an hour of calling. Thank you so much for the speedy professional service!”
“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
“This visit was a truck inspection. As usual no matter the reason for taking my vehicles there, they are friendly, professional and I'm respected as a customer. Thus I respect and trust them”
“Excellent! I went in hopes of getting a tire plugged. They got me in as fast as possible and also had time to change my oil. Very professional and personable. Got me in a few days later for all new tires and an inspection. Great service to every customer that came in. Do their absolute best to fit everyone in for quality work. AND they didn’t charge an arm and a leg! Highly recommend.”
“My uncles car was impounded here. The owner was very kind, reasonable, and helpful as my mom and I worked to figure out how to get out. Words can’t express how grateful I am for their help and professionalism.”
“My wife has a 2007 G6 convertible that has been garaged winters since the day of purchase .The convertible roof broke last summer.
I took it to a dealership and had it repaired . The roof went up and down 5 times before failing. The dealership would not stand behind their work and was uncooperative.This was the only dealership that would even look at the car.I took the Pontiac for inspection at my local garage .I asked the owner if they knew anyone who could attempt to fix the car.He honestly admitted that they had no experience in fixing the retractable roof repair.
He recommended that I give Panorama Collision a call.He described Panorama as honest and fair.He also stated they did excellent work.Never thinking of a collision shop ,I went to see Scott at Panorama. Scott gave me an honest assessment. The parts for the 2007 Pontiac were no longer available. Scott printed off for me the exact parts and diagram that I needed for repairs.
The only place I could order the parts was EBAY Motors.
Scott and his team repaired the car in 2 hours.The 18 month journey is over.The top is down and my wife is back cruising in the summer sun.Happy wife, Happy life ! I am recommending to all my family and friends that they give Scott and his team at Panorama Collision a call for their future needs.”
Open 24 hours
532 North St, Rochester
Towing
“I have been using the towing service from Alliance for years on the recommendation of my mechanic. The truck always arrives very quickly, the drivers are professional and courteous & the price is always fair.I recommend Alliance highly.”
“My son is currently a student at MCC and just when he was leaving to make the 2 hr drive home his tire pressure light came on for two tires. I called East Ave Auto and spoke to Morgan who told me to send my son right over...on a Friday at 6:30 pm no less. Morgan checked out the tires...put some air in them and sent my son on his way. EXCELLENT customer service...extremely pleasant on the phone.”
“Nicholas was the tow truck operator that responded to our call for service on Monday October 7, 2024. Nicholas demonstrated a commitment to excellence . Nicholas went above and beyond to ensure customer satisfaction. Nicholas was polite, professional, and brought a positive attitude in our time of need. Nicholas is a valued employee and should be commended for a job well done.”
Open 24 hours
135 Northern Dr, Rochester
Towing
“Nick was prompt, super helpful, professional and informative. Battery was completely dead in a bad spot-only had to wait 20 min after call. Thanks!! $81 is kinda steep but in a jam I would use Hardings II again and first, thanks for the jump Nick!!!”
“Prompt, courteous, efficient service! Have been a loyal client for many years! Fair, honest, and informative! Highly recommend!! Thanks as always for taking such great care!!”
“This AAA certified Mobil service station is real gem in Brighton. If you're looking to get some service right in the heart of it all, you can't find a better place. Knowledgeable, friendly mechanics and good service. Can't be beat. When we have to take our car for service, this is where we go.”
Open 24 hours
95 Seneca Ave, Rochester
Towing
“I can't say enough good things about Excel. I had a bunch of repairs done to my car and they were amazing throughout the process. There were a couple unavoidable hiccups but they resolved them quickly and put in 100% right to the end. I dealt with Barb the entire time and she was amazing. She is very respectful, professional and knowledgeable. It's hard to find an honest garage these days but I would definitely take my car there again and recommend them to anyone I know.”
7AM - 11PM
1950 Monroe Ave, Rochester
Towing
“I had an electric issue with my Toyota Sienna and AAA recommended this repair shop. I took a chance and knowing the repair will be complicated and I need to go out of town in few days - I asked the mechanic to repair the vehicle by end of Thursday night. The mechanic stayed until 9pm that day and repaired my vehicle. It shows incredible dedication to customer service, which I really appreciated.I will recommend this gas station/repair shop to anyone looking for committed, knowledgeable mechanics.Thank you”
Open 24 hours
44 Arthur St, Rochester
Towing
“I needed a tow and just randomly came across this company. The driver responded quickly, was very helpful and personable. They didn't overcharge me and did quality towing. I definitely recommend these guys.”
Open 24 hours
773 Linden Ave, Rochester
Towing
“These guys were fast, friendly and professional. I hate using my AAA, always seems to take hours for a tow truck. But, thankful they have this company under their belt. Wish I could get them all the time. Thanks Rob, you made a stressful situation bearable”
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“George snd his team provide excellent service. I trust him thoroughly to repair my cars. I appreciate that he explains the issue and how the car can be fixed. I also appreciate that I can make an appointment and the car will be fixed on time. Thank you George, Misty and your technicians. You are a great asset to our community.”