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February 2025 by Syed munam ahmed
I was there 30 mins ago, their pharmacist don't cares about your time. They don't know how to treat costumers professional time maner. I ordered my meds like a day before pick, and that cashier was making me wait for the customer who just showed up at the pharmacy and ordered it in front of me and cashier got busy in making his meds ready for him.
What a waste of time. I guess me, it's Time to switch pharmacy. I can't wait all day for some idiot pharmacist....... !
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January 2025 by Andrey Stakhnyuk
Good experience
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November 2024 by Jamar j
Best Walgreens in the area
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November 2024 by Jeffrey Cellini
Stop in every three months to pick up medical supplies…store is always nice and clean…shelves are always stocked….young lady was very pleasant this morning..
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June 2024 by G W
If a prescription is going to take 40 minutes to fill, I would appreciate them just letting me know so I didn’t have to stand there and twiddle my thumbs
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May 2024 by ana lerio
Terrible customer service. Would not provide needed prescription. Said computer wouldn't work and nothing they could do. Offered no solutions but yet the front registers were all working. Go somewhere else for a pharmacy. I will be.
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May 2024 by H Rui
Like the previous reviewer, I also want to give recognition to an employee at the Photo Department of Walgreens on E Henrietta Road, possibly Olivia as well but I forgot to ask his name. I printed several visa photos and he meticulously cut them for me according to the visa requirement. I will definitely visit this store again, even just to say hi and catch his name.
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March 2024 by Tarun Mittal
I am writing to formally articulate my profound discontent and issue a stern warning regarding the service at this pharmacy, a place I have frequented for over two to three years. My patience has been exhaustively tested, culminating in my decision to pen this review.
Today, I lodged a formal complaint with your Chicago headquarters concerning a technician whose conduct not only breaches professional decorum but also borders on outright discourtesy. This individual, previously encountered and recorded being blatantly rude last month, dared to question the legitimacy of my inquiries about my medication. Such audacity and lack of respect are astonishing and entirely unacceptable.
Moreover, the ongoing fiasco surrounding the availability of my ADHD medication exacerbates my concerns. The conflicting and erratic information I have received, paralleled by the inconsistent status updates on your website, is not just a minor inconvenience; it represents a grievous breach of the duty of care owed to me as a customer. This negligence and misinformation directly jeopardize my health and wellbeing.
I must underscore the gravity of this situation. Any further instances of neglect or miscommunication will not be met with mere complaints but will prompt immediate legal action for professional misconduct and endangerment. This is a somber declaration, not a threat to be taken lightly. I demand and expect a significant and immediate improvement in the level of service and communication, failing which, I am fully prepared to pursue all available legal remedies.
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February 2024 by Ahmed AlJumely
I went couples day’s ago bought medicine and I saw nice I phone cable 10ft and was expensive too 24.99 plus tax I bought it and I didn’t took the receipt because I trusting the quality (walgreens) today morning the cable stopped working I went back with box and cable to this store and they told me ( we can’t back your money because no receipt) I told them but my credit information in your system so if I just swap my card all the history up to 30 day showing? They told no we don’t have this options long short story I just Exchanged with new one and kept the receipt for exchange ,so I’ll back again soon to exchange again I believe that but with the receipt! Because it’s really bad quality no one buy it please
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February 2024 by Beth Bodley
Went to pickup prescription. After waiting in line gate was closed in my face. Saying we have to take are lunch break. After calling corporate I got a call back saying it's state law that they close. Law says only the pharmaciesto take break but cashier may take customers.
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January 2024 by Jim Marventano
Stopped to drop off unused prescriptions at 9 this morning and kiosk was locked, indicator on unit says "when red light is on unit unavailable" -- red light was off. Asked employee about it and she tried door as I did. Her reponse I guess it's not workimg and walked away. Pharmacy was not open.
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January 2024 by Christina Moore
I just wanted to give recognition to the great employees at the Walgreens on E Henrietta Road in the Photo Dept, specifically Olivia. I placed a large card order for my wedding invitations, and there was an issue with the border on my detail cards that couldn't be fixed with the automatic cutting machine. Olivia offered to cut all of the detail cards by hand, which took a significant amount of time and extra work. She did an amazing job, and I'm so appreciative of all of her effort. She truly went above and beyond to deliver great service. I wish I could've given her a tip, but felt the least I could do to show my appreciation was to write this review. Thanks again Olivia!
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November 2023 by Matthew Spirko
Absolutely terrible customer service at the prescription pick up counter. The consultation area even worse. An individual was at the Consultation counter when I arrived at pick up. Two individuals in front if me at pick up and NO ONE acknowledged him at consultation. When finally it was my turn at pick up counter, both clerks left. I said to the last leaving, you're not leaving are you? The answer was yes I am.Glad I live in NC where customers are valued and not in Monroe county NY
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November 2023 by Sarah C.
If I could give zero stars I would. Came to pick up a prescription after the pharmacy had contacted me it was ready. Waited in line for the counter and they said it was nit ready. Waited more time until the pharmacist said it was ready. He then made me wait in line again to pay. If you want somewhere to go to waste time this is the place. If this is your only option expect a wait of 1-2 hours for a prescription.
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October 2023 by Calvin P.
Quality drug store. Each location I visit has equally qualified staff.. Product selection is more than adequate and the staff away helps e when asked. Thank you
