Arc Herkimer Goods Store & Donation Center is a community-focused business that offers shopping and donation options, along with employment opportunities for people with disabilities. The store has a good selection of furniture and housewares at very affordable prices, and the stock changes frequently. Customers appreciate the easy donation drop-off at the rear and helpful staff in the back who assist with loading furniture. However, some reviews mention that clothing prices are high for the condition of the items, and there are concerns about the lack of COVID precautions. The staff sometimes seem unfriendly or rude, with reports of being snapped at or rushed out unexpectedly, which can affect the shopping experience. The store is generally well-organized, but the changing rooms are not usable, and returns are only offered as store credit, which some find inconvenient. Despite these issues, many customers enjoy thrifting here and value the store’s selection and mission, though a few note that prices have increased and staff attitudes vary.
