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November 2023 by Chris Trong
Sean Sam, was a great salesman. He made every step of the car buying process amazing. Well done with the salesman Steet Ponte Chevrolet.
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November 2023 by Sam Girmonde III
Huge thanks to Joe Steet, Steve Ponte and Bob Rodgers as always for making this purchase as smooth as all the others
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October 2023 by Julie Bazan D'Angelo
Sean was very helpful to my parents. He gave them a lot of details and while they didn't have the actual vehicles on the lot he provided side by side printed comparisons. They were very happy working with him.
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October 2023 by Kathleen S.
Traveling from Az. To Bar Harbor Me. on a three month travel trailer excursion. In Cooperstown NY our GMC Sierra diesel truck signaled a fuel issue. We immediately had the vehicle towed to Steet Ponte Chevrolet.. 3036 NY - 28, Herkimer, NY."11" days, $450.00 to the dealer, $1000 for a rental car, plus a two week extended stay in a campground, we were told nothing was wrong! NOT!! My husband felt uncomfortable with Steet Ponte diagnosis. We sadly aborted the rest of our adventure heading southwest, back to Az. 115 miles later, signal shows AGAIN! Luckily we located a dealer, Mathew's Chevrolet, Vestal, NY. In ten minutes the issue was recognized. Our entire fuel system needs replacing! How'd Steet Ponte Chevrolet miss that! In my opinion, lack of knowledge plus improper diagnostics has cost us the trip of a lifetime! Hoping Steet Ponte sees this posting. We don't want this situation to happen to other travelers...I'll be contacting GMC Corporate Offices next!
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September 2023 by Kary Buddle
concerns were not addressed - actually created more issues - a/c never had problems til dealer visit-new dash random issues -electrical issues are well known to the few people i know w/ these trucks- it is a shame because there is good people in dealership - just not in service department -u have turned away a long time chevy truck [6] customer - the attempt to get me in a ford in their dealership ??? got better deal at 2 local dealerships - bought at dons ford
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August 2023 by Jake Adams
Sean Sam was the best car salesperson I have ever worked with. His attention to detail and customer service skills are top tier. He helped me get into my new 23 Chevy Colorado Zr2. I drove 3 1/2 hours from Buffalo NY to Herkimer NY to work with Sam, and was out the door in less than one hour with my new truck. I could not be happier with the outcome and once again would like to thank Sam and Steve Jr at Steet Ponte Chevrolet for the awesome new vehicle!
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August 2023 by Lily Kwan
I purchased a new 2024 Equinox about a week ago and Bob Rodgers was the clear definition of going above and beyond for his customers. The purchasing process was a bit tricky and frustrating being that I was from out of state but Bob made everything more manageable, did what he could to make the process smooth for me, was extremely helpful and was always professional. Extremely patient as I had requested for two test drives on the same day that I had made an appointment to see the vehicle and went through all the details of my new car again on the evening when I took the car off the lot. I highly recommend to ask for Bob if you are ever at this dealership looking to purchase your next car!!! Thank you so very much for making this experience smooth for me at the end. I've purchased many new vehicles in the past and he is by far and quite frankly the best salesperson I've ever dealt with.
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August 2023 by Vinny
Renee Gonzalez (Service Advisor), is great. Very thorough. Very professional.Earl, (Service Technician), was excellent. He paid attention to detail while rotating the Tires and Torquing the Wheel Ends.Great staff!!!Peter Paul, (Service Manager), leads by example.Steet Ponte Chevrolet has earned my business. I hold this Dealership in very high regard!!
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August 2023 by Anthony Viscomi
Went to Steet Ponte Chevrolet on a Saturday in June, just wanted to get some information on trading my truck in for a new Tahoe. By the end of the day we custom ordered our Tahoe. From start to finish, Brady at Steet Ponte Chevrolet was awesome to deal with. He helped us get exactly what we wanted, and kept us updated along the way. They delivered on time within the time frame they quoted us! I’ve always done business with Steet ponte Chevy, and i will continue to do so! Like they say it really is easy to do business with! Would highly recommend!
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July 2023 by Keith Rubino
Bob Rodgers literally was the epitome of ultimate client/customer care. Took care of me from start to finish. We ordered the 2023 Chevy Bolt EUV LT and he set the expectation that it could take a while, humored my many phone calls and texts to check on the status of the vehicle being built, shipped, and then waiting for the Certificate of Origin. Every step of the way, he comforted me with updates and never ever made it feel like I was inconveniencing him or being annoying. I sure felt like I was! We bought our previous 2 cars through Carvana because we were genuinely sick of the dealership experience. Bob changed that entirely. He was never overly in my face but was also never fully invisible or out of reach during any part of the process. The day the certificate came in, he stayed later than his shift and worked to get everything done for me so I could drive out THAT Day. He knew how much I wanted to get in. He spent time with me ensuring I got everything set up and just was honestly the best part of the dealership experience. If every dealership had salesmen like Bob, they’d see a lot more cars get purchased. Can’t rave about Bo—I mean, Steet Ponte Chevrolet, enough! Thank you, Bob!
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June 2023 by Robert Smart
Dear Steve and Team Steet Ponte:As an out-of-town traveler, I wanted to express my sincere thank you for performing my much-needed repair on my 2018 Chevrolet 3500 Silverado on 6-12-23.As you may or may not know, I was on my way to the SIMA Symposium, which is a national trade show and conference that was held in Hartford CT when my truck had engine problems. Luckily, I pulled off at your exit to find your dealership. When I asked your service advisor “Renee” if you could look at my problem, she made the extra effort to speak with the service advisor that immediately had the truck pulled into the service bay. I was then kindly transported to your local diner for lunch while the technician found the problem and repaired the truck just prior to your closing.I could not have been any luckier to have had the true customer experience that I experienced at your dealership. Not only was the service fantastic, but all your team went out of their way to welcome me and solve my problem.I hope that you all enjoyed lunch, as I did at Crazy Otto’s Empire Diner.Sincerely,Robert Smart, CSP, OCNT, CPAPresident
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June 2023 by Ashlee Penree
My husband and I recently purchased a 2023 Chevy Tahoe Z71 and we can’t say enough about Bob Rogers at Steet Ponte Chevy in Herkimer! He made our purchase so easy and he always goes above and beyond for his customers. Thanks again, Bob!
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June 2023 by Candice Smith
My husband (Danny Brownell) bought his truck at Steet Ponte Chevy of Herkimer. His salesman was Bob Rodgers and the experience was very smooth and professional. Highly recommend doing business with them, you will not be disappointed!
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June 2023 by Evelynn Macri
Honestly the quickest and easiest car purchase I have ever been involved in. Bob Rodger's was very pleasant to work with. If your looking to purchase a new or used car I highly recommend salesman Bob Rodgers at Steet Ponte Chevrolet.
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May 2023 by Kevin Hallenbake
Great dealership and staff! Our salesperson is Bob Rodgers. I highly recommend him. His knowledge and customer service skills are exactly what you want when purchasing your next vehicle. Big thanks to Bob and Steve Ponte Jr. for getting me what I wanted and making it happen as quickly possible.
