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January 2024 by Vikki Rose
The building is immaculate, lots of parking. The units were clean and convenient to get to. TK is amazing, walked us through the entire process, answered all our questions. We signed up right away!
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January 2024 by Lance Lexus
Sam in Hewlett you are the best. My monthly storage kept going up like $50 every 6 months or so and I was about to move my stuff out, because I could not afford for my monthly payment to go any higher because of my financial situation, but Sam was able to move heaven and earth to help me stabilize it for now, and for that you are my hero. Than you Sam.
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December 2023 by Nelly Godoy
I cannot express my deepest gratitude to TK and Sam, they made this experience worth choosing their facility. I was looking for the best price option, after speaking with TK, she advised to do what is best for my financial needs. I did fine a lower priced storage (Public Storage) and went to see the facility and all I can say that no matter how much cheaper the storage would had been the quality of service was HORRIBLE.SO BACK TO TK AND SAM. Customer service 100%, explained and answered all my questions and concerns. Facility access great 2 entry points, facility cleanliness double check, restroom facility excellent conditions and very clean. I'm happy that I chose this facility, highly recommend to anyone to chose this facility you will not regret it. NG
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December 2023 by Petal Pennycooke
I’ve been storing here since 2020 and TK has been a pleasure and accommodating beyond measure. I’m going on my fourth unit and each transfer has been seamless even long-distance with movers.
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December 2023 by Star-asia T.
Service Quality was AMAZING! TK the manager was an awesome help. She supported me with any issue I may have had. I would definitely recommend to others.
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December 2023 by Amanda
Their service is great and smooth. Their faculties are very well maintained with temperature control which is helpful for seasonal changes when storing goods. I worked with Sam to move a large unit to a smaller unit. Moving storage tends to be a hassle but he made the process easy and efficient. I recommend Extra Space Storage for anyone looking to store goods in the most seamless manner.Thank you!
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December 2023 by Suzanne Daly
I had the pleasure of having a wonderful person Sam help me move in. He was exceptional. He took the time to find the right unit to match my needs. He helped explained the security and was overall outstanding. Also, TK helped learn about the area and manage my long term needs. I am very happy had the opportunity to meet both Sam and TK!!!Highly recommend Extra storage space.
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November 2023 by Natasha Purrier
extremely poor customer service and poor communication with their customers. I rented two additional storage units in addition to the two i already have. The two most recent ones i had no lock on them because i hadnt had a chance to move my items in due to a busy work schedule. According to them they called me several times and left me messages which is so not true all i got was a letter in my email that they moved me out and when i called customer service they said they moved you out because you didnt have locks on your units and then i ask to speak to a manager and they transferred me regular store person named antonio at the storage place who after being asked what happened kept saying im not sure im not sure im new. They suck and have very poor unprofessional communication with there customer do not rent from them unless you want your things left out out in the cold.
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October 2023 by Belle Milan
I’d like to thank Sam @ Extra Space Storage Hewlett for being so professional, polite, and informative!! He was a great help through the storage rental process and was able to present me with alternatives, when I had a personal issue. I recommend this location to everyone, ask for Sam when you arrive!! Thanks again!!
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October 2023 by Mo Dam
Sam was extremely helpful dealing with my situation. He was patient and courtiuos. He took his time in going through all available options to suit my needs. I have already recommended Extra Space to family/friends and they know to ask for Sam. Thank you Sam for a wonderful experience.
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October 2023 by Shanique Herbert
Sam, the rep was very detailed, courteous and professional during our interaction. He was very transparent when sharing information and had a very gregarious demeanor. Completely enjoyed doing business with him.
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September 2023 by Esther J. Obasogie
This is an amazing facility, extremely clean and the staff is amazing. I highly recommend speaking to Sam , that guys knows his stuff and tells you all the info you need to know and more.
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September 2023 by Ira stewart
Both Representatives were friendly, courteous and knowledgeable. Especially helping me deciding what size storage area I needed. All information about pricing, rules and regulations were clear. I’m bad with names I thank you both for being courteous.
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August 2023 by Cera Parautika
Extra Space is a great facility. It’s conveniently located and kept very clean. Sam and Asia were very helpful with my rental. TK, Destiny, Laura and all the staff there are always so kind and a pleasure to work with. Many thanks!
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July 2023 by Heidi Byrne
TK was exceptional at explaining how the whole process worked. She took her time to show the unit and answered all of my questions! What a pleasant transaction!
