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February 2024 by Jeff Digital
The worst. Overcharging and billing for services not even provided. Extortion and dishonesty at its finest. Avoid at all costs.
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February 2024 by Jessica Fernandez Banks
Felipe just helped me out after I locked my keys in my car and the first company that was dispatched never showed up. This company was there within 30 min.
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February 2024 by Oscar Zavala
This business is beyond excellent. Rayvon from Bills Towing is a great worker with excellent characteristics. He has great communication skills and knows how to make the customer happy. I will definitely be using Bills Towing for any future car troubles.
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February 2024 by Lauren Ramon
I only waited 30 minutes for tow truck to arrive, the tow truck driver, Nestor was great! He’s super knowledgeable, helpful, and respectful. He’s an overall good person. Honestly, I was very lucky to get Nestor. He really made my entire experience much less stressful.
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February 2024 by Luisitorey Astudillo
Very bad experience they charge me 900 dls for 2 days pick up and storage and they need a tow truck with medallion to pick up your car there.the woman at service costumer is very bad actitud and the old man too.i see all reviews are negative and I don't know where to complain with new york state so they investigate.i hope someone take action against this business maybe police are involved with the owner when they send the tow truck to pick up damage car and take to this business.they charge a lot of money.if they see you Hispanic is worst.they are racist.
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February 2024 by Richard Bifulco
They get it done and they do it, right
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January 2024 by Rich Cutler
Great Tow service. The guy was friendly and efficient and he was there within 10 minutes. Highly recommend.
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January 2024 by Brian Kim
Rude customer service and very unhelpful.Don’t even bother using their service
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January 2024 by Yessenia Otero
The worst experience there is is this place I hope to never have an experience here again
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January 2024 by Mike Kleinman
I recently had an incredibly disheartening encounter with Bill's Towing, and I feel compelled to share my experience to warn others. If I could assign negative stars, I certainly would.The ordeal began when my friend's car broke down near the parkway exit, and Triple A directed us to contact Bill's for assistance in the area. The initial interaction with the individual on the phone was nothing short of shocking. Right from the outset, the person was exceptionally cold and exhibited a level of rudeness I've rarely encountered. Moreover, he adamantly refused to let my friend express the situation, abruptly ending the call without addressing our concerns.To make matters worse, the individual insisted on referencing a supposed earlier call from my friend, a claim that was entirely false. This episode left a distinct impression that Bill's Towing operates with a complete disregard for customer satisfaction. It appears they exploit their franchise rights to take advantage of those who find themselves in need of their services.It is utterly appalling that Bill's Towing holds a virtual monopoly in the area, leaving customers with limited alternatives. Fortunately, we managed to find an alternative solution and avoid resorting to their services.In conclusion, I strongly advise others to steer clear of Bill's Towing. Their lack of concern for customers and apparent exploitation of their dominant position in the market make them a company to avoid at all costs.
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January 2024 by Amanda Pulk
Went to a wrestling show and one of your employees, who wearing your company shirt, glaring at us, who kept falling asleep; THEN kept telling us we were too loud... AT A LIVE EVENT!Really should have put THIS DUDE on the schedule.
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January 2024 by Zach Pulk
Met an employee at a wrestling show and he was very rude and a bad representation of your company I know if I break down one company I will nit be going with
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January 2024 by Kev Fella
AWFUL. AVOID AT ALL COSTS!!! Read the other accurate negative reviews. They gave my mother the runaround. SO many problems. They dropped off the car at the auto shop without alerting the auto shop. They were rude and unprofessional. They were unhelpful. And when mentioned to a trusted car mechanic shop owner, he shook his head saying he’s heard terrible things from many people about them. Again, AVOID AVOID AVOID. They owe a huge apology and need new ownership/management. They may have been around a while, but as we raise awareness of their shoddy business practices, they hopefully won’t be much longer.
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December 2023 by John Kim
had a very bad accident and had to choose a random towing company to take our car. Couldn’t take as many things as everyone in the car was taken to the hospital but very vividly remember what was left behind. Turns out them poor folks need to steal a watch left inside the console along with the charger. Plus expensive golf hats that they desperately wanted. Don’t use their service if possible, AVOID AT ALL COST. very rude service and disgusting amount of time wasted here.
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December 2023 by Oto López
The woman who attends the entrance has bad service, she is like racist towards the Spanish people, I do not recommend them at all, they should change the staff
