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April 2023 by Miguel C.
Absolutely TERRIBLE! They did not have the truck that I reserved and then blamed me for not checking with them first. The rep at the desk claimed that I could not go by the information they had online. He was rude and unhelpful. I do not recommend doing business with these people.
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January 2022 by Mark Feldstein
Christian made our experience really good. The only bad thing is when we went to the store it was under 15 degrees outside and the thermostat within the store was locked at 61 degrees, making the store extremely cold. Something should be done about this.
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October 2020 by Jaime Gaccione
Good and well priced.
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September 2020 by Tara Battaglia
Would never rely on Budget Truck Rental ever again. Not only did they not have our truck available when we showed up for pickup(which caused us to have a horrendous start to our move), but a $75 no show fee appeared on our credit card after we confirmed in person we would not be charged for our rental THEY couldn't provide. poor poor business.
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October 2017 by Ankk V.
They will overbook your truck rental and call you 12 hours prior to your moving day to let you know that the truck you booked 3 weeks in advance is not available and call customer service. Customer service reps will basically tell you to pick up an alternative smaller size cargo van from a location 2 hours from the original location, they just want to screw you in short. Now I am stranded with no truck to move and I have to move out of my apartment. Worst company ever I would I could give them 0 stars.