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May 2025 by Mosa Parris
I have never been to this FedEx and had a terrible experience. As a matter of fact, EVERY employee has been extremely helpful, pleasant, knowledgeable and patient while I make my choices. I always have great experiences with the managers, but today's was the best. I picked up an order that turned out beautifully. Omar, the manager I dealt with, helped me throughout the process; from the size of the images to the paper to print on. I went with the canvas -- which I didn't even know FedEx printed on -- as Omar had suggested, and it turned out SO much better than I imagined. I couldn't be happier and am so excited to display the artwork!!
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April 2025 by B G
I recently had my computer shipped from this place, and I have to say, the experience was fantastic. The manager and one of the workers were incredibly friendly and helpful. Huge kudos to the team for doing an awesome job and making the whole process smooth and stress-free. I really appreciate the great service!
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April 2025 by Deborah Risbrook
Omar was excellent! He was very patient and kind
In helping me with some very important documents . All of my questions and concerns were answered . Fantastic customer service
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March 2025 by babita kanda
Do no go anybody here so stupid staff not even listen to customer personally they chat each other if somebody ask then they said don’t show attitude they are very unprofessional staff
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February 2025 by Chris “quackman” Valencia
Excellent, friendly employees, spacious store with seemingly everything you need for shipping. The only problem is the miniscule parking lot. Because it's close enough to the train station, you can't park on the street during most of the day, and almost all of the spots in the lot and surrounding lots are reserved or paid. There are about six or eight spaces to park, that are watched by cameras because they are for customers only. One way around this is to go with someone so they can sit in the car for you.
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December 2024 by MD
Omar at front counter really helped me out. I had a broken box and tried to return a large rug. Fed-ex wouldn’t take it but he definitely went out of the way to help me stuff it in the plastic bag it came in and taped it up for me and got it out. He def saved me another trip because I’m sure 90% of employees would tell me I’m out of luck. Thanks!
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December 2024 by Anna P
Very professional, Omar was very helpful and patient. Definitely will be coming back
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November 2024 by User R
Came in for a quick drop off, Omar was very patient and helpful.
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September 2024 by Nishi Kapoor
Justin was very patient and walked me through every step of the process. Thanks for all your help!!
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March 2024 by Annie Guo
I wish I could give this location 0 stars. Tracy's attitude was incredibly rude. Despite coming here at least 3 times a week to drop packages and spending over $20,000 per month with FedEx, I was shocked by the bad of customer service attitude. Most of the time, I drop off shipments, but occasionally I need to purchase empty boxes from Staples and bring them to this station to pack everything. This was only the second time I've had to do this because I don't have a tape in my car.Tracy threw me a roll of tape and instructed me to pack the package on the floor, all the while claiming she had warned me about this previously. This action felt incredibly disrespectful, especially given the significant amount of business I conduct with them. When I contested, explaining that I didn't remember being informed about bringing my own tape, she accused me of yelling at her. It's truly disheartening to encounter such unprofessional behavior from FedEx employees at this station
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December 2023 by Andy Ghias
Says it’s open till 7 and closes at 6:30
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December 2023 by Shawn
Excellent service by the young man who waited on me, performed two transactions with two payments. Five stars specifically because this man was completely professional, efficient, and knew all the service options very well. The area is congested, but there was ample off-street parking at this location at 9 AM on a Thursday.
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October 2023 by thatjerryguy
I was at the Hicksville NY (11801) location to print some color illustrations from the self-service printers, but they kept printing too big. I was told that - for some inexplicable reason - those printers were now formatted to size any print out to the paper size chosen, thus making a 100% actual size print impossible. What kind of nonsense is that??? I never had this problem before. What the hell good is a printer that can’t print actual size documents? Until this is rectified I’ll be letting other people know and taking my business elsewhere.
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August 2023 by MT
Just had a great experience with Hiasani. Very helpful
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July 2023 by Sam Wilson
Needed to ship something out but wanted to talk with an employee however one of the woman there insisted that I did not need her for anything even though I told her I needed her help. She pointed me towards a kiosk and did no even bother to show me how to use it. Another customer on line was helping me use it as she watched while not even dealing with any customers herself
