-
February 2024 by Susan Bruno
I love this store. I’m an older adult, and they do have some cute things for us and a lot of stuff that my granddaughter loves.. very cute store. Workers are very helpful. Prices aren’t bad. Quality is very good. Excellent quality.
-
January 2024 by Alicia Balgobin
Extremely rude and unprofessional coworkers and manager. Will be calling district tomorrow.
-
October 2023 by Justine D.
They refuse to answer the phone at this location and I find it infuriating. I need to ask a question about a return. The store is always empty so I don't understand how I could be calling for 5 days straight and no one will answer the phone. Ridiculously rude. Don't they realize ignoring the phone is just gonna make customers frustrated and they're just gonna come into the store all pissed off? Why not just answer the phone?? I seriously have to drive to the store and walk in there to ask them a simple a question. I prefer broadway mall to roosevelt field in general but I'm tempted to say I'm never going back to broadway's forever ever again. Fuck this fuck this fuck this.
-
May 2023 by J W
Cashiers in here are quite unprofessional and rude. Don’t pick up your orders at this store. “Obviously”, the order pick up line is not for order picking up. They won’t tell you unless you ask, even though the cashier was right there. When finally it’s your turn, the cashier then called someone for order pick up. Terrible experience, and the cashier needs more training.
-
April 2023 by Carmel M.
I truly love this store. Also most Forever 21 have the same items, somehow I find this branch in Broadway mall just a bit more variety in stock. I also feel the store itself is spacious and comfortable for shoppers. Their prices are always affordable, by when items go on sale is when I love it the most.
-
January 2023 by Bia P
Went here on 1/2/23 - Place was nice but workers were very rude. 2 workers behind the counter tried giving me an attitude for paying with cash thirty minutes before store closing.
-
September 2022 by Carlos Rodriguez
Not a lot of variety, the women in my group that shopped felt this store was understocked and a bit understaffed.
-
May 2022 by Natasha Bishun
So organized & clean!!
-
December 2021 by Cheron Jackson
When your favorite and one of the only stores you can shop at as a plus size woman decides to get rid of the plus size section in a society where majority of women are plus size, and then defer us to the website when of all people we NEED to try clothes on.
-
November 2021 by Melanie F.
I purchased a pair of pants for my daughter they didn't fit ,the receipt clearly stated we could return with receipt and form of payment.Well the sales person cashier or whatever you want to call that thing or her manager refused to give me credit on my card No tags we provided receipt and credit card was all we needed they were to lazy to go get another pair of those pants and scan them.Tried calling they don't answer the phone nice right lazy employees not doing their job, I will be calling the corporate office.
-
October 2021 by Samantha
None of the workers would help me find what I was looking for. Several employees were sitting on their phone. You should be greeting customers and learning the inventory.
-
June 2021 by Courtney Chase
This location is always so clean and organized! If you ever need help finding something look for Rosa, she's the best!
-
March 2021 by Key Key
The website said closes at 7pm, got there at 6:20 only to see the gate down. The young lady said the close at 6:30. They need to update their website.
-
January 2021 by mary s
They don’t answer the store phone I called three times, also some associates always have an attitude and never want to help you
-
November 2020 by Samantha Gilly
None of the workers would help me find what I was looking for. Several employees were sitting on their phone. You should be greeting customers and learning the inventory.