-
January 2024 by Afraid Scarecrow
Great and convenient location great selection of merch and great and wholesome customer service! Please come by highly recommend!!!!
-
October 2023 by Matt Goldstein
I always have a PHENOMENAL experience whenever I would visit the store! The staff is ALWAYS welcoming! I want to give a shoutout to one of the managers, Sydney! She has a WONDERFUL personality, bubbly, outgoing & friendly! She’s ALWAYS there to help us out whenever we need stuff, VERY professional, and is VERY hospitable! I consider the Hot Topic at Broadway Mall to be the BEST!!
-
June 2023 by Zero C
the absolute best!! everyone in there is super nice and helpful, would definitely recommend!
-
April 2023 by /Nikki/2435
Horrible service, some lady called security on us and kicked us out for no reason. She even stood behind us and kept watching us.?
-
April 2022 by Alice Jane
I love shopping at this store. It’s small but, the employees are always so nice &, offering their help. I feel very much at home here
-
November 2021 by Rechyl Mickens
Home away from home, one of my favorite places to be
-
December 2019 by Elias White-karhiniemi
Good merch
-
December 2019 by A L
Cool store in mall
-
October 2019 by Amanda Cosentino
This store has such a great and friendly staff. Everytime i am in there they are so helpful and just have a great vibe. I usually go here to pick up orders from online because the Broadway mall is just so convenient and never packed like Roosevelt field is. Since it is one of the smaller hot topics they don't have as much as some of the others but i would still rather drive further to them just for their customer service.
-
October 2019 by huma shabi
Interesting place
-
July 2019 by Steve Tores
Great staff
-
July 2019 by Emmanuel Uzodike
Got great outfits in this location
-
July 2019 by Stacey Watson
Great selection always a good sale on with realistic rewards program
-
June 2019 by Nicole G.
I just got back from the Hot Topic in the Broadway Mall and it was quite possibly one of the worst shopping experiences of my life. I was rung up by Cynthia. This chick with her yellow hair was unbelievably rude. I'm not a child. I'm a grown a** woman. She tried to get me to buy two more items to get a discount. I don't want two more items. I want to buy my one shirt and get out of this overly cramped store. She was rude when I told her I was going to pass. She asks me for my email and phone number to sign up. Boo Bear, I don't shop in Hot Topic. I'm in here for one t-shirt for a retro party I'm going to. I said I wanted to pass on that and she says extremely nasty, "Ok. No $10 discount for you." I wish someone could have experienced just how nasty she was. I'm in customer service, I have been all my life, and when I see someone being a s******* I call it out. It bothered me the rest of the time I was at the mall and I almost walked in to return the damn shirt. If I had treated anyone like that in any of the jobs I've been at, my a** would have been walked out on the spot. Cynthia, girl, get your s*** together - and if you don't like your job, then don't work there.
-
April 2019 by Henry Szczepanski
Friendly and courteous employees... Great stuff..
