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February 2024 by Lisa G
My recent visit to this LabCorp location was unfortunately as atrocious as most of these reviews support. I had gone against my gut and opted to go to the nearest location to me, despite the few stars this lab had. Upon entering, I wasn't greeted by the technician or assistant at the front desk. When I asked a simple question, the technician (Carlton) spoke to me very sarcastically. I let it slide as I needed the bloodwork in a timely manner. When I went to get my blood drawn, he handled the materials very unprofessionally, flinging and tossing the cap off the vial and handling the venipuncture ungently. Without meaning to be melodramatic, I felt slightly traumatized after the appointment and couldn't shake the feeling off for much of the day. I hope that prospective future patients will stay very far away from Carlton and this awful lab and opt for a different Labcorp location.
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February 2024 by Basit
Very rude staff. It almost seems like they don’t want to help anyone who walks through those doors. Upon entering I checked myself in and had to wait 30 minutes for the workers to finish gossiping about their personal life and then the guy who did my paperwork walked out. They made me wait another 20 minutes. I i am ready and this is very unprofessional she replied by “no one asked you to come up here, wait for him” in the most rude way possible. It was supposed to be a 5 minute process which they made me wait over an hour for.
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February 2024 by Yny
I went today and i go every year with my daughter great service
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February 2024 by Tom Masurkar
Terrible experience!First of all, the Girl in the reception is very rude, she really doesn't do anything to help you.Very frustrating...she need to learn how to treat with the patients come at this location.I will never come back. Always a problem with this lab and the reception attendant was so rude with me.Need to change the staff
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February 2024 by Riddhi Ajmera
Rude and unprofessional staff
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January 2024 by Rachael Davidson
Abhorrent staff, abhorrent service.
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December 2023 by Kay Wieb
Single-handedly the most staff experience ever. They were super rude, giving dirty looks and yelling at customers.
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November 2023 by Summaya Islam
I want with my 3 years old baby. Everyone was so nice ad friendly. This place is very clean. We didn’t wait to long, it was very quick.
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October 2023 by Jaspreet Singh
I wish i can give minus 10 rating. Super worse attitude carlton had. I never see this kind of worst attitude and bad service. He is super worst.
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September 2023 by Ashley Fasano
I had to take my kids for blood work on a Saturday morning and to my surprise it wasn't crowded. We were in and out quickly and they were great with kids.
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September 2023 by David Roach V
My fiancee recently visited this location and was harassed and confronted with racist, sexist remarks by the counter attendant. We've called numerous hotlines and customer service numbers, and have had little response from LC. In fact, they have no direct line of customer service outside of a form online. This man is incredibly rude, negligent and doesn't deserve to have his job. By all means avoid this location. Follow up: LC manager called promptly after this review, indicated multiple complaints about this individual — apologized sincerely; however, we will never return to this company for any lab related results. If heaping dumpster fire was a score on google, I'd give them 5.
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August 2023 by Roberta Plisic
Terrible experience!First of all, the guy in the reception is very rude, he really doesn't do anything to help you.Second... the tests take an eternity to be ready! I'm waiting my results for days... that's not normal.I tried to contact the lab by phone call and email. They never answered my calls.And got my email answered 5 days later.My test result is not ready yet! Very frustrating... and last time they didn't do my urine culture (as the physician solicited), just the urinalysis.I will never come back. Always a problem with this lab and the reception attendant was so rude with me.
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July 2023 by Richard Stewart
With an appointment, waited an hour. The took people without appointments and people who checked in after me as I sat there. A Diabetic who hasn't eaten in 12 plus hours, and they kept me sitting there. Hold your urine to give a sample, but sit there for an hour. Disgusting. At least they didn't even try to apologize because they just didn't care.Usually go to Levittown where there are 5 * everytime. My mistake. I went for convenience, and there was nothing convenient about it. Horrible
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June 2023 by uttam sen
Today I Went to do a pre-employment drug screen. It’s under my appointment until 5pm. I get there 10 minutes before but front desk lady say they can’t take me on today. Also she advise me call your employer and take another ticket for tomorrow and her activities was very unprofessional.
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May 2023 by Jessica Rivera-Cordero
I went today just to drop off the specimen for my son. I used self check in, which wasn't working for me, so I asked the front desk for assistance. The front desk informed me there's nothing they can do if my check in doesn't show up in the computer! How ridiculous! If self check in isn't working for me, then the front desk should be able to input it manually. However, I was informed there's nothing they can do. I highly recommend Quest Diagnostic instead!
