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February 2024 by Salma Ghadiyali
Parking: Good food
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January 2024 by Aman Z
Ordered first time from this location.But they gave burned wings. The traditional wings with garlic parm sauce is no Wer close to the actual wings. Got very disappointed.
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January 2024 by Zhanjing Lin
THIS IS THE BASIC OF BASIC - PLZ CHANGE YOUR STORE ADDRESS IN YOUR GOOGLE PAGEIS NOT IN 2-1O Jerusalem AveTHIS IS COMPLETELY RIDICULOUS BAD, HOW YOU COULD DO BUSINESS AND PUT WRONG ADDRESS ON YOUR GOOGLE PAGE?
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December 2023 by Yehji Kim
Horrible service. Ordered online for a stuffed crust pizza with pepperoni and sausage. What we got was a regular cheese pie with like 6 pieces of pepper. We called and asked for our order to be fixed and nothing for hour and half. We call three times and they say “its on the way. Wait 5 minutes”. We call back multiple times and one guy even says “the driver went out. Whats the problem” after an hour of waiting. We still havent gotten our pizza after two hours. Never ordering again.
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December 2023 by Richard B.
This store is closed. It is no longer open. They have moved. You cannot order here. It has moved on. It has closed permanently and will not reopen again. This store has closed.
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December 2023 by Brian L.
Not the right address, very confusing, any Manger at store are very bad to answer the question when we call＊
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November 2023 by Abhishek Rajendra Agrawal
I ordered pizza, but the service was not good.
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November 2023 by Sofia Salerno
Ordering pizza online from this location always comes out tasting delicious. The staff that works there is wonderful. Please give them a try you won’t be disappointed. Good experience, always on time, and never make a mistake. This was done perfectly.
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August 2023 by paul persaud
Don't waste your time going to this place. Bad service and bad pizza.
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July 2023 by Dan T
Terrible service and attitude. Order it online and pass 20 min to make my order on the estimate time. Will never order from them again. Avoid this
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July 2023 by Todd Evans
Went there for the first time since it opened. Ordered a simple meal. A papa bowl Alfredo chicken, and a regular pie with extra cheese. Not only didn't they give me extra cheese, the papa bowl was literally 2 spoon fulls of pasta with like 3 bits of chicken. I told them they made a mistake, they refuses to give me to a manager, or a refund for the papa bowl. And corporate office hung up on me.. I also have a photo of said bowl. And recordings of them doing all these things. Needless to say I'll eat pizza elsewhere for now on. Shame on that entire franchise. U CAN SEE MY PHOTO. It's the last photo in "photos." The one of the Alfredo chicken papa bowl that looks like it was eaten already. BUT IT WASNT eaten by ME!
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July 2023 by Elaine Yang
Even you did the online order and pick up after the scheduled time, they still want you to wait for another 5 mins. They couldn’t just give you the order which already stay on the counter. There’s one staff came back from outside, WITHOUT washing his hand, making pizza RIGHT AWAY. I would never order again from this location.
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July 2023 by Joe Friszell
Went there for the first time since it opened. Ordered a simple meal. A papa bowl Alfredo chicken, and a regular pie with extra cheese. Not only didn't they give me extra cheese, the papa bowl was literally 2 spoon fulls of pasta with like 3 bits of chicken. I told them they made a mistake, they refuses to give me to a manager, or a refund for the papa bowl. And corporate office hung up on me.. I also have a photo of said bowl. And recordings of them doing all these things. Needless to say I'll eat pizza elsewhere for now on. Shame on that entire franchise. U CAN SEE MY PHOTO. It's the last photo in "photos." The one of the Alfredo chicken papa bowl that looks like it was eaten already. BUT IT WASNT eaten by ME!
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June 2023 by Thomas lee
DO NOT ORDER FROM THIS LOCATION!After I paid the driver and closed the door, I get a phone call from the manager saying I didn’t give them enough money and that I ABUSED the driver. Luckily I had a ring camera on my house and showed the police what actually happened. I will be contacting my attorney and filing a lawsuit against this location
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May 2023 by Mindy M.
Papa John's Pizza in Hicksville has medioca food. Thus 1 stars. As for Sevice they no stars from me. The man ignores me the customer. He turns his back and away from me all because when he asked if I came for a pickup order and I said no I'd like to order at the counter. Seems they are so busy filling orders that there is no time to help a walk-in customer. The grub hub man next to me had been waiting some time to get his two orders filled. Apparently these workers ethics are different then the customers. The delivery man got his orders and left. I stood there 5 minutes to see if I'd get help. Then I spoke up , a useless effort. I went outside and called on my cell and when he answered I asked for the manager . He said he was the manager. I waved through the window. I went in and was told it's a 35 minute wait to order. I asked for his supervisor. Another useless effort! Not there said he'd be there after6pm. Nope . That visit I was told he comes in at 11 am the next day. But of course. As my husband wanted to try their food I ordered per phone set up and having to agree to their check list. Clearly they are doing a great business as at 1025 as text noted, my order was not ready. This man said if I had a problem I should go to the website. Odd as I had. I got animated chat then live chat. Turnover time was quick but I got a text saying do to slow turnover time call disconnected. So sad that there is so seldom customer services any more and that we have to and find it easier to just order on line.
