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March 2024 by Alaina H
Wonderful service. Very efficient employees. Thank you!
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March 2024 by Arthur Kozhok
The service was quick and definitely unexpected after my last parcel issue 9 months ago. However, a few of the staff members were able to solve my problem, and i'm glad I was able to receive my parcel immediately. Mr. Egzon was one of the staff's to assist me, unlike some others' who were completely oblivious to what they were doing.
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March 2024 by bracha prengler
Thank you Kevin for being so kind with helping me carry heavy boxes from my car and being so patient with all my returns. Great service here!
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March 2024 by Chandeep Sondhi
Excellent service best staff
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February 2024 by Mello Bello
This is a good UPS Store. You must ask for their WIFI password or else there is no service in the store. This store now has the Amazon Kiosk, which makes returns super easy and most times no lines to join. I've mostly seen male works, which are always so courteous.
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January 2024 by Marie Smith
Patricia helped me return two items to Amazon. She was pleasant, helpful and knowledgeable. The place was clean and orderly. I recommend this UPS store on Old Country Rd in Hicksville, NY.
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January 2024 by Alex Campos
The person who assisted him was very professional and friendly.
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January 2024 by Manu Dewan
Best Customer Service Experience, Quick in and out, Hassle free Shipping and accurate box suggestions for Gifts.
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November 2023 by Maura
Wonderful service at the Hicksville Ups store. John was very helpful and the price to ship my items were actually cheaper then the post office. Kind and courteous staff.
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November 2023 by Jan G
Hello,Sahil is the best with customer service. He really went above and beyond. He is super polite and patient. I had many returns via amazon and he was very patient, professional and helped me out tremendously. It made the whole process smooth. Also, workers Bhavin and Mike have also helped finish my returns and were both very helpful. All 3 staff workers were pleasant, helpful, and professional. Excellent customer service here at this location.
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November 2023 by A2Z Kid Center
The customer service here is great! They’re fast and and super helpful and all done with a smile. And the best part they’re located inside a plaza so all my errands are done in one shot.
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November 2023 by Safha Qayumi
I was at this ups store last week and an employee. Sohil, helped me so much with my package. It was my first time in there and he gave me the break down of the whole thing. Very kind and funny guy, I will definitely come back to this store and sent or receive my packages from them. Thank you!
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November 2023 by Wenhui Zhou
Supposed to be Amazon return to UPS with no additional label. However, it was refused because they wanna charge extra $12.99, saying they will give us extra box, we explained that it’s already in the original shipping box it’s not needed. They said it could be down to $4.99.I don’t understand how come a UPS can be so unprofessional. Super disappointed
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November 2023 by susan Azizi
Everytime I walk in I’m greeted with a smile! They’re quick they get me in and out the door!
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October 2023 by Marianne Rossi
I have using this UPS store even though it is further from my house than my local UPS Store. The reason being is that their staff is always helpful and will help anyway they can.. Bjavin, one of their employees is always extremely helpful. When I go to the store, I am always pleased when he is the person helping me.Bjavin is an excellent employee. His customer service skills are excellent and an asset to his employer.
