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November 2023 by C Edwards
If I could give this stores less than one star I would. They exhibited TRASH behavior yesterday by trying to play the old bait and switch with my money. I spend $7 on funnels and gave the BOY behind the counter $20 and he gave me 30 cents change saying I only gave him $10. He refused to return my money. He's a THIEF! DO NOT USE CASH AT THAT STORE. Additionally, 4 people behind the counter and not one person working on the floor. No one stepped from behind the counter to assist the people shopping. Autozone DO BETTER! You need to hire professionals to work in your store. These little boys are giving you a bad name.
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November 2023 by Angel Caballero
Always Good ? With car parts
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October 2023 by Jaclyne Caballero
What started out not so great, ended great! I went to the Autozone in Highland NY to purchase a new battery for my car. I was told by someone at first that they couldn't do it for whatever reason and was trying to pawn me off to some local auto shop down the road, (I believe he was leaving). Another worker walking by overheard the conversation and told me after the first guy left that they absolutely could change the battery, that's what they do! He was so helpful and kind and turned my frustrated day around! Thank you so much Brian for making matters right. I appreciate you stopping me before I left. There needs to be more kind hard workers like you in this world, who just want to do the right thing. Somebody give this man a raise!!!!!
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October 2023 by Ryan Wonderly
Very helpful and knowledgeable staff. Helped diagnose a failed part on my truck, and had a replacement in stock.
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October 2023 by Elvin Soto
Great customer service very helpful ? ?
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August 2023 by Adam Tambascio
I truly cannot comprehend how many mess-ups this store can give someone before they get the wrong parts for the fourth or fifth time. Even when you give them the part number they give you the wrong parts and then insist that you're wrong even though you're showing them that the part they gave you is completely incorrect. The commercial program in the Highland AutoZone is an absolute joke. I hate doing business with them. The only reason I do is simply because they are the closest auto parts store to me. I hope someone from corporate can read this because that entire store needs to be handled way more professionally than it is. Lackadaisical attitudes from all the employees. Incorrect parts. No sense of urgency. Cores may or may not get refunded. The list goes on and on and I have been more than patient since they're opening. But I have truly had enough.
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July 2023 by Cassi Smithem
Lucas D. Sales associate did an amazing job helping me with my windshield wiper motor. He really goes above and beyond for his customers. The following day I needed help with my muffler and he even climbed under my vehicle to measure the exhaust pipe. I wish every sales associate was as kind, helpful and knowledgeable as Lucas. Thank you!
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July 2023 by David Wisowaty
Good store with a huge variety of parts at great prices. But their electronic checker was out of order, forcing a trip to another store.
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June 2023 by Lauren Kelman
Had a little car trouble, staff was extremely nice and helpful! Thank you!
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May 2023 by Bridget
Helpful staff, and they replaced my headlight for me
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May 2023 by Ron Domenech
Only problem was the store was short staffed, otherwise found what I needed
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April 2023 by Judi Owens
Awful, it’s a hang out after 5pm. Watch employee try to figure out which corporate account to charge his friends parts to in order to get the best discount, and beat the tax. Wake up Auto Zone this is tax fraud.
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February 2023 by Dr350sn43
Needed a battery, they had it in stock
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December 2022 by Tasso 7
Disinterested sales clerk. Amazing that the largest chain of auto parts stores in the US is so poorly run. I asked for 5W-30 oil. The clerk said, "What's that? I answered, A type of engine oil." He pointed straight ahead. I found my oil and noticed that I could purchase an oil filter at a moderate price when I made the purchase. As I asked for a filter fitting my car the clerk ignored my request. I left the store with my oil.
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December 2022 by Leo Eisele
I would like to say how very helpful the staff at this autozone are. I had an issue finding the right parts for the brakes on my wife's minivan. The guys there spent the time matching up my old parts for the correct ones. A major plus was that they had all parts in stock. Having a neighborhood feel to a chain store is something special. Thanks guys. Will be back for sure