“I have been a long time member with MHVFCU for more than 25yrs. I have always received A1 customer service. On this particular day, Branch Manager Donna Chiappa helped me (I literally have tears in my eyes while writing this review). Donna was compassionate, and empathic to my needs. This beautiful women went above and beyond my request. Everyone at this branch is kind, personable as well as knowledgeable, but this day...I needed just a little extra. I had just lost my brother and there are no words to express how I was feeling on that day. Donna, thank you for your kinds words and your immediate attention to meet my banking needs on that day. You and your whole team are a perfect example why I would never bank anywhere else. My sincerest thanks and gratitude, Rochelle Scott a very satisfied and loyal customer.”
“I became a member with the help from Alycia Cates in Highland, NY. She is very professional and is a definite asset to Hudson Valley Credit Union. They should be proud that she's an employee.”
“I have been a long time member with MHVFCU for more than 25yrs. I have always received A1 customer service. On this particular day, Branch Manager Donna Chiappa helped me (I literally have tears in my eyes while writing this review). Donna was compassionate, and empathic to my needs. This beautiful women went above and beyond my request. Everyone at this branch is kind, personable as well as knowledgeable, but this day...I needed just a little extra. I had just lost my brother and there are no words to express how I was feeling on that day. Donna, thank you for your kinds words and your immediate attention to meet my banking needs on that day. You and your whole team are a perfect example why I would never bank anywhere else.
My sincerest thanks and gratitude,
Rochelle Scott a very satisfied and loyal customer.”